Summary
Overview
Work History
Education
Skills
Timeline
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Chelsea Mulholland

Bradford,ON

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

9
9
years of professional experience

Work History

Business Development Executive

Cintas
05.2022 - Current
  • Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Negotiated client contracts and agreements to cultivate profitable business transactions.
  • Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
  • Identified business development challenges and customer concerns for proactive resolution.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Achieved or exceeded company-defined sales quotas.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Q2 Summit Club
  • Q3 Summit Club

Account Manager

LG Electronics Inc
03.2020 - 05.2022
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Developed solid working knowledge of products to understand benefits to potential customers.
  • Manage Sell In and Sell Thru
  • Quarterly and annually sales reviews and training with key resellers and distributions partners

Inside Sales Representative

LG Electronics Inc
11.2016 - 02.2020
  • Utilized data and analytics to identify target markets and understand customer needs.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Used CRM software to maintain detailed contact logs and account records.
  • Quoted prices, credit terms and other bid specifications.
  • Set up new accounts, established customer credit and set up payment methods.
  • Oversee customer contracts and sales rebates
  • set up daily sales bids for distribution
  • Develop weekly and quarterly reports for sales review

Corporate Account Manager

Worldlynx Wireless
05.2014 - 11.2016
  • Met existing customers to review current services and expand sales opportunities.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Manage top 10 Enterprise accounts
  • Generate monthly billing reports and complete/ process orders
  • Training prime for sales team

Education

Bachelor of Arts - Sociology

York University
Toronto, ON
06.2014

Skills

  • Sales Presentation
  • Outlook
  • Salesforce
  • CRM Platforms
  • SAP Expertise
  • Linkedin Navigator
  • Account and Territory Management
  • Sales pipeline management
  • Operations

Timeline

Business Development Executive

Cintas
05.2022 - Current

Account Manager

LG Electronics Inc
03.2020 - 05.2022

Inside Sales Representative

LG Electronics Inc
11.2016 - 02.2020

Corporate Account Manager

Worldlynx Wireless
05.2014 - 11.2016

Bachelor of Arts - Sociology

York University

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Chelsea Mulholland