Chelsea McCarthy
Winnipeg,MB
Summary
Dynamic security professional with extensive experience at Garda Security. Proven ability to mentor teams and enhance safety protocols, fostering a culture of teamwork and reliability. Committed to delivering exceptional customer service while ensuring a secure environment for all visitors. First aid certified and dedicated to maintaining high standards.
Overview
8
8
years of professional experience
Work History
Lead Security Officer
Garda Security
09.2019 - Current
- Mentored junior staff members, fostering a positive work environment and promoting good moral and teamwork.
- Managed access control to facilities I have been placed, ensuring only authorized personnel were granted entry to restricted areas.
- Collaborated with management to develop effective security strategies, aligning with corporate objectives and industry best practices.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Examined doors, windows and gates to verify security.
- Issued access cards to authorized personnel to monitor access points.
Security Officer
Security Resource Group
11.2016 - 09.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Skills
- CCTV monitoring
- Fire safety
- Physical security
- Access control
- Punctuality
- Reliability
- Patrolling
- Relationship building and management
- English fluency
- First aid certified
- Visitor management
- Teamwork
- Customer service
- Team player
- Honest and dependable
- Phone etiquette
Languages
English
Timeline
Lead Security Officer
Garda Security
09.2019 - Current
Security Officer
Security Resource Group
11.2016 - 09.2019
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