Chelsea Lebacq

Edmonton,Alberta

Summary

Dedicated and reliable professional with 4 years of experience in cashiering and food service. Skilled in providing excellent customer service, handling transactions, and working efficiently in fast-paced environments. Strong communicator with a friendly and approachable demeanor, committed to ensuring a positive customer experience. Proven ability to multitask, work collaboratively with team members, and maintain high standards of cleanliness and organization.

Overview

years of professional experience

Work History

Cashier

PhatBoy Cheesesteaks

05.2024 - Current

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Streamlined checkout process for increased efficiency and reduced waiting times.
Improved store atmosphere with thorough and prompt cleaning of checkout area.
Improved efficiency, organized checkout area for optimal workflow.

Junior Marketing Consultant

Telus

02.2023 - 02.2023

Studied company profile and operations to understand its marketing needs
Conducted marketing research to identify industry trends and commercial opportunities
Developed and implement a marketing strategy according to objectives and budget
Prepared detailed proposals and marketing plans
Advised on branding, positioning, communications and other marketing issues
Gave direction to marketing efforts with the most effective methods and tools
Communicated with marketing department and external vendors
Leadership experience
Communication skills
Organizational know-how
People skills
Collaboration talent
Problem-solving abilities

Sandwich artist

Subway

11.2020 - 01.2021

Understood and adhered to proper food handling, safety and sanitation standards during food preparation, service, and clean up
Exhibited a cheerful and helpful manner while greeting guests and preparing their orders
Demonstrated a complete understanding of menu items and explained them to guests accurately
Used Point of Sale system/cash register to record the order and compute the amount of the bill
Collected payment from guests and makes change
Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift
Prepared food neatly, according to formula, and in a timely manner
Checked products in the sandwich unit area and restocked items to ensure a sufficient supply throughout the shift
Preparation of food
Handling money

Education

Grade 12 -

Mc nallyNally

Edmonton, Alberta

06.2024

Skills

Positive attitude and behavior
Reliability
Time management
Active listening skills

Strong work ethic
Participation in projects
Transferable skills
Problem solving

Languages

English

Native or Bilingual

Hobbies and Interests

Track and Field
Boxing
Gym
School

References

Available Upon Request

Timeline