Chelsea Kirkland
Vacaville,CA
Summary
Qualified individual with track record in retail leadership, equipped to drive results and excel in dynamic environment. Skilled in inventory management, merchandising, and team coordination. Known for adaptability and reliability, ensuring seamless operations and high standards. Strong communication and problem-solving abilities foster productive collaboration and effective execution of store initiatives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Executive Team Lead
TARGET
01.2024 - 11.2024
- Oversee all aspects of Specialty Departments (clothing, home decor, beauty, skin care, tech & entertainment, baby hardlines)
- Schedule writing, time card edits, payroll budgeting
- Co-leadership with other ETL’s to help run all departments in store to ensure great customer service
- Enhanced team productivity by implementing efficient project management strategies and clear communication channels.
- General department maintenance, freight flow, ad change and merchandising
- Established a culture of continuous improvement that encouraged innovation while mitigating risk factors within the organization
- Managed a cross-functional team of professionals, ensuring timely completion of projects and optimal resource allocation
Store Manager
FIVE BELOW
11.2022 - 01.2024
- Daily/weekly payroll, time card edits and schedule writing
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
- Reconciliation of store funds, change orders, deposits, etc.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maintenance and operation of assisted self checkout machines & manned registers
- Supply budgeting, freight movement & 3rd party vendor relations
Mate
TRADER JOE’S
09.2017 - 11.2022
- Schedule writing and maintenance for 95+ employees
- Section leadership, ordering, merchandising and maintenance
- Fiscal/cash office procedures and goals
- Evaluated crew performance regularly by setting clear objectives, providing constructive feedback, and identifying areas for professional growth
- Accomplished multiple tasks within established timeframes
- Cross-trained existing employees to maximize team agility and performance
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Improved marketing to attract new customers and promote business
Assistant Store Manager/Store Manager
STARBUCKS
12.2018 - 09.2020
- Scheduled and rotated staff for adequate coverage and fair distribution of workload
- Hiring, training and coaching of new staff and current supervisors
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Established and managed team schedules and shift assignments
- Controlled food costs and managed inventory
- Fiscal goals & responsibilities
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Education
Some College (No Degree) - Journalism Major, Religious Studies Minor
SAN FRANCISCO STATE UNIVERSITY
San Francisco, CaliforniaHigh School Diploma - undefined
OCEANA HIGH SCHOOL
Pacifica, California06.2002
Skills
- Proficient in retail operations and customer relations
- Buying and Purchasing
- Staff recruitment
- Payroll management and labor loss control
- KPI Tracking and P&L report management
- Able to work in high paced, customer-oriented environment(s)
- Market research, forecasting, and analysis to drive business growth
- Complaint resolution
- Dayforce, Kronos, POS, Teamworks and most retail software
- Visual Merchandising
- Freight flow and stockroom/inventory management
- Team Training and Leadership development
- Community engagement and customer outreach
- Strong attention to detail and layout planning
- Good time management and prioritizing skills
Certification
- StateFoodSafety Food Manager Certification (ex. 2029)
Timeline
Executive Team Lead
TARGET
01.2024 - 11.2024
Store Manager
FIVE BELOW
11.2022 - 01.2024
Assistant Store Manager/Store Manager
STARBUCKS
12.2018 - 09.2020
Mate
TRADER JOE’S
09.2017 - 11.2022
High School Diploma - undefined
OCEANA HIGH SCHOOL
Some College (No Degree) - Journalism Major, Religious Studies Minor
SAN FRANCISCO STATE UNIVERSITY
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