Chelsea James

· Crisis Intervention: Managed client safety and anxiety during painful procedures, requiring a calm demeanor and quick decision-making.

· Regulatory Compliance: Maintained strict adherence to health and safety protocols, sanitation standards, and legal record-keeping.

· Administrative Management: Solely responsible for high-volume scheduling, client intake, financial records, and vendor communications.

· Public Relations: Built a reputation for reliability and professionalism through 13 years of direct customer service and conflict resolution.·

· Coordinated shipping processes by labeling, scanning shipments, and verifying order fulfillment to ensure accurate and timely deliveries.

· Managed packaging and stocking of raw pet food in freezer, ensuring product quality and compliance with safety standards.

· Prioritized and organized tasks while collaborating with cross-functional teams to meet service goals efficiently.