Chelsea Hamilton
Ottawa,ON
Summary
Accomplished Administrative Assistant at Zen Interior Design, adept in Microsoft Office and Adobe Creative Suite, with a very meticulous attention to detail and proven track record in enhancing office efficiency and fostering client, supplier and trades relationships. Excelled in project management and critical thinking, significantly improving document organization and streamlining administrative processes. Demonstrates exceptional time management and team collaboration skills, contributing to a positive work environment and surpassing team goals.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
Zen Interior Design
01.2023 - Current
- Answered multiple communication channels, delivering messages to staff, contractors, suppliers, clients and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply and client orders inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Created and maintained databases to track and record customer data and projects.
- Executed record filing system to improve document organization and management.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Optimized calendar management by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Developed strategies to streamline and improve office procedures.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers, contractors and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, suppliers and contractors, recordkeeping, and data entry for increased efficiency.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Liaised between clients and vendors and maintained effective lines of communication.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Organized materials and documentation for client consultations and took detailed notes for upcoming projects.
Education
Diploma - Graphic Design
St. Lawrence College
Kingston, ON04.2006
High School Diploma -
West Carleton Secondary School
Dunrobin, ON06.2006
Skills
Relationship building for sales, trades and client relations
Data entry and organization, filing and archiving
Computer Skills - Microsoft Office Suite, Adobe Creative Suite
Office administration, administrative Support
Time management, scheduling and calendar management
File organization and management, documentation, recordkeeping
Critical thinking, strong complex problem solver, meticulous attention to detail
Dedicated team player, professional and mature
Deadline-oriented
Invoice processing, purchase orders organization, project management, inventory systems
Accomplishments
Achieved an international award for graphic design work
Prepared and printed material for the 2010 Vancouver Olympics
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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