CHELSEA GAKAN
Grande Prairie,Canada
Summary
Positive, dependable, and hardworking professional seeking full-time employment. Strong Experience in customer service, retail operations, food service, and industrial work environments, with strong communication skills, adaptability, and a strong work ethic. Known for reliability, attention to detail, and delivering excellent customer experiences in fast-paced settings. I am a quick learner and always eager to take on new challenges.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clerk
Liquor Store
Grande Prairie, Canada
05.2025 - Current
- Assist customers with product selection and purchases in a licensed retail environment
- Operate POS system, process payments, and maintain accurate cash handling
- Receive, stock, and organize inventory while maintaining store appearance
Barista
Starbucks
Grande Prairie, Canada
05.2025 - Current
- Prepare beverages accurately, including customized drink orders
- Deliver excellent customer service in a high-volume environment
- Maintain food safety and cleanliness standards
- Operated espresso machines and maintained cleanliness of workstations.
- Provided exceptional customer service by actively engaging with patrons.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
NDT Technician
Intrepid NDE Testing Corp.
05.2018 - 12.2024
- Performed radiation safety checks and maintained strict worksite safety compliance
- Prepared and developed X-ray film for pipeline and fabrication inspections
- Completed daily technical inspection reports and documentation
- Inspected welds and materials for structural integrity and compliance.
- Ensured adherence to safety protocols and industry standards during testing.
- Performed radiographic testing using gamma rays and X-rays on a variety of materials including steel, aluminum, copper and titanium.
- Ensured proper safety protocols were followed during all NDT operations.
- Conducted visual inspections to detect surface flaws in components and assemblies.
- Reviewed test results for accuracy and compliance with industry standards.
- Researched and wrote reports of inspection process and analyzed and interpreted reported data in preparation for submission to clients.
- Maintained detailed logs of all tests conducted including date, type of test and results.
Manager / Barista
Starbucks
Grande Prairie, Canada
05.2017 - 05.2018
- Managed opening/closing procedures, inventory, scheduling, and supply orders
- Handled cash balancing and supervised daily operations
- Engaged with customers to provide a welcoming and friendly experience.
- Maintained knowledge of current menu items, ingredients, preparations methods, prices, promotions.
- Resolved customer complaints in a professional manner while following company policies and procedures.
Retail Sales Associate
The Bed Shoppe
Grande Prairie, Canada
- Assisted customers with purchases and product selection
- Processed invoices, payments, and supported inventory checks
Education
Post-Secondary Education -
Northwestern Polytechnic
Grande Prairie, ABSt. Joseph’s High School
Grande Prairie, AbSkills
- Customer Service
- Cash Handling
- Microsoft Office
- Inventory Management
- Merchandising
- Communication
- Team Collaboration
- Time Management
- Problem Solving
- Attention to Detail
- Food safety compliance
- Customer relationship management
- Team leadership
- Relationship building
- Adaptability to change
- Document management
Certification
- Class 5 Licence
- ProServe
- First Aid
- WHMIS
- CSO
- H2S Alive
- EDO
Timeline
Clerk
Liquor Store
05.2025 - Current
Barista
Starbucks
05.2025 - Current
NDT Technician
Intrepid NDE Testing Corp.
05.2018 - 12.2024
Manager / Barista
Starbucks
05.2017 - 05.2018
Retail Sales Associate
The Bed Shoppe
Post-Secondary Education -
Northwestern Polytechnic
St. Joseph’s High School