Chelsea Gaider
Summary
Customer service professional committed to excellence and results. Proven track record in managing customer service operations and enhancing team performance. Recognized for fostering collaboration and adaptability in dynamic environments. Expertise in problem-solving and team motivation.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Tablet Pharmacy Nanaimo
05.2024 - Current
- Answers incoming phone calls in a timely manner, as well as properly transcribes, fills, compounds, and labels all prescriptions for pharmacist verification. Maintained proper inventory count as well as any return orders of expired medications.
- Maintains cleanliness and organization of pharmacy workspace and equipment.
- Provides excellent customer service by answering inquiries and resolving issues efficiently, operates POS systems and other tills systems, and can learn and adapt quickly.
Pharmacy Assistant
CareRx Parksville
08.2017 - 04.2024
- Accurately transcribed over 50 daily prescriptions, enhancing patient care and improving workflow efficiency. Maintained inventory count by helping track and organize stock as well as follow up on any discrepancies. Properly billed patient insurance, as well as maintained a detailed oriented procedure when it came to specific government plans.
- Worked in a fast paced environment and can easily follow direction and adapt to situations.
- Implemented process improvements to enhance workflow and reduce errors.
- Demonstrated efficient and good quality customer service.
Deli Clerk
Country Grocer
07.2016 - 06.2017
- Managed deli inventory, ensuring freshness and quality of products.
- Provided exceptional customer service, assisting customers with product selections and recommendations.
- Operated slicing equipment and scales to prepare meats, cheeses, and specialty items efficiently.
- Trained new staff on food safety standards and proper handling techniques.
Hostess/Waitress
White Spot Restaurant
12.2015 - 06.2016
- Welcomed guests, ensuring positive first impressions and seamless dining experiences.
- Managed reservations utilizing reservation management systems to optimize seating efficiency.
- Coordinated with kitchen and waitstaff to facilitate timely service during peak hours.
- Trained new staff members on hospitality standards and operational procedures.
Education
Certified Pharmacy Technician Diploma -
Selkirk College
Castlegar, BC11.2025
Pharmacy Assistant Diploma - undefined
Sprott Shaw College
Nanaimo, BC09.2017
Highschool Diploma - undefined
Gillam School
Gillam, MB06.2015
Skills
- Reliability
- Detail-oriented
- Kroll Software/POS Systems
- Team Player
- Inventory Management
- Strong multitasking
- Customer service
Languages
English
Native or Bilingual
Certification
- CPR LEVEL C
- WHMIS
- SPECO
Timeline
Pharmacy Assistant
Tablet Pharmacy Nanaimo
05.2024 - Current
Pharmacy Assistant
CareRx Parksville
08.2017 - 04.2024
Deli Clerk
Country Grocer
07.2016 - 06.2017
Hostess/Waitress
White Spot Restaurant
12.2015 - 06.2016
Pharmacy Assistant Diploma - undefined
Sprott Shaw College
Highschool Diploma - undefined
Gillam School
Certified Pharmacy Technician Diploma -
Selkirk College
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