Chelsea Day
Summary
Dynamic and results-driven Sales Operations leader with extensive experience in managing high-performance sales teams, optimizing sales processes, and driving revenue growth. Adept at utilizing CRM tools, including Salesforce, to analyze performance metrics and streamline operations. Passionate about coaching and developing teams to achieve peak performance while fostering strong client relationships. Proven ability to manage competing priorities, implement change management strategies, and enhance operational efficiencies within sales organizations.
Overview
24
24
years of professional experience
Work History
Sales Manager
Key Marketing
03.2024 - Current
- Lead project-related sales operations from strategy to closing, exceeding sales targets by driving growth.
- Drive adoption of standardized sales processes and optimize operational efficiencies.
- Manage Salesforce database activities, ensuring accurate data entry, reporting, and execution.
- Optimized lead management, improving tracking, follow-ups, and internal coordination for better conversion rates.
- Streamlined sales processes for efficiency.
- Train, mentor, and coach sales team members to ensure high-performance execution.
- Lead a successful sales team by providing motivational coaching and performance-based incentives.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and growth.
- Fostered a culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
- Collaborate with marketing teams to align sales strategies with promotional initiatives.
- Analyzed market trends to identify new marketing and sales opportunities.
- Evaluated competitor offerings to adapt sales strategies and maintain a competitive advantage.
- Built long-lasting realtor relationships through excellent customer service and consistent follow-ups.
Sales Manager
Rennie
02.2022 - 03.2024
- Managed sales teams and ensured alignment with company sales goals, objectives and expectations
- Contributed to optimized sales strategies in both slow and high markets to meet developer goals, ensuring consistent performance and adaptability in fluctuating conditions
- Created and maintained reports for sales performance analysis
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Developed strong relationships to enhance experience and retention
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Led cross-functional collaboration with marketing and operations teams to optimize workflows
Realtor
Oakwyn Realty
07.2017 - 02.2022
- Specialized in residential real estate transactions, negotiations, and client relations
- Developed and executed strategic sales plans to meet and exceed targets
- Maintained CRM systems to track client interactions
Realtor & Sales Manager
Macdonald Realty Westmar / Axis Real Estate Marketing
01.2014 - 07.2017
- Successfully led and managed sales initiatives within single family real estate projects
- Conducted market research and analysis to identify key trends and opportunities
- Provided coaching and training to real estate professionals to enhance performance
- Established strong relationships with clients, realtors, and developers
Realtor
Faith Wilson Group
01.2013 - 01.2014
- Gained hands-on experience working with a leading luxury real estate team
- Assisted in high-value property sales, ensuring superior client service and satisfaction
- Developed expertise in market trends, sales strategies, and customer relationship management
Senior Management
Cactus Club Cafe
01.2001 - 01.2010
- Led and trained teams for operational success and revenue growth
- Implemented training programs to enhance employee skill development
- Managed store performance and customer satisfaction initiatives
- Collaborated with leadership teams to drive brand expansion and consistency
Skills
- Sales Operations & Strategy Development
- Efficient in CRM & Salesforce
- Empowers high-performing sales teams
- Data Analysis & Performance Reporting
- Sales Process Optimization
- Change Management & Process Improvement
- Team Leadership & Coaching
- Client Relationship Management
- Marketing & Sales Alignment
Timeline
Sales Manager
Key Marketing
03.2024 - Current
Sales Manager
Rennie
02.2022 - 03.2024
Realtor
Oakwyn Realty
07.2017 - 02.2022
Realtor & Sales Manager
Macdonald Realty Westmar / Axis Real Estate Marketing
01.2014 - 07.2017
Realtor
Faith Wilson Group
01.2013 - 01.2014
Senior Management
Cactus Club Cafe
01.2001 - 01.2010
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