Chelsea Collier
Summary
Passionate and dedicated worker with over ten successful years in the sales and customer service industry. I'm a people-oriented person who facilitates others in conversation with affluence and ease. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
9
9
years of professional experience
Work History
Flight Attendant
Central Mountain Air
01.2023 - Current
- Ensured safety and comfort of customers onboard aircraft.
- Facilitated communication between flight deck and cabin prior to and during flights to promote smooth operations.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Answered passenger questions and provided solutions to issues arising during flights.
Behavioral Interventionist
Anderson Behavioral Counseling
06.2019 - 01.2023
- Collaborated with team members, school personnel and family members to develop individual plans of care for students.
- Helped students build skills to navigate typical academic and social situations.
- Maintained records of ongoing assessments and documentation of updates.
- Improved behaviors through modeling, role-playing and other effective strategies.
- Completed observations of students in classroom and social situations.
Barista
The Water Shed Arts Café
12.2018 - 07.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
Server
The Italian Osteria and Cheese Bar
04.2018 - 08.2018
- Increased sales significantly by upselling higher-end products to customers
Sales Associate, Buyer, Merchandiser, Marketing
Bella & Wren
09.2016 - 04.2018
- Provided positive first impressions to welcome existing, new and potential customers to effectively build rapport and lasting relationships
Server
Cactus Club Café
02.2016 - 09.2016
- Cultivated warm relationships with regular customers
Real-estate Sales Assistant
Vest Properties
10.2015 - 02.2016
- Accompanied potential buyers around new developments to help close sales and drive revenues
Lead Flight Attendant
Air Canada Rouge
03.2015 - 09.2015
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance
Bra Specialist
Victoria's Secret Vancouver Flagship store
11.2014 - 01.2015
- Rated one of the top 10 sales associate world wide
Education
Serving It Right - Food And Beverage Studies
Responsible Service BC
Langley, BC02.2033
Super Host Foundations of Service And Quality - Hospitality
Super Host
Vancouver, BC02.2023
First Aid Training L1 - Safety
St. John Ambulance Saint-jean
Calgary, AB01.2023
French Classes - French Language And Literature
Alliance Francaise
Vancouver, BC01.2016
Flight Attendant Training - Aircraft Safety And Customer Service
Air Canada Rouge
Vancouver, BC01.2015
Disney Excellence Training - Customer Experience
Disneyland
Anaheim, California01.2015
High School Diploma -
Walnut Grove Secondary School
Langley, BC06.2013
Skills
- Emotional Intelligence (people skills)
- Communication Skills
- Work Ethic (team player)
- Flexible (able to adapt)
- Persuasive (stronger closer)
- Creative (Idea's driven)
- Perceptive (read people)
- Competitive(thrive under pressure)
- Charismatic (leadership)
- Initiative (start independently)
- First Aid
Languages
English
Native or Bilingual
Timeline
Flight Attendant
Central Mountain Air
01.2023 - Current
Behavioral Interventionist
Anderson Behavioral Counseling
06.2019 - 01.2023
Barista
The Water Shed Arts Café
12.2018 - 07.2019
Server
The Italian Osteria and Cheese Bar
04.2018 - 08.2018
Sales Associate, Buyer, Merchandiser, Marketing
Bella & Wren
09.2016 - 04.2018
Server
Cactus Club Café
02.2016 - 09.2016
Real-estate Sales Assistant
Vest Properties
10.2015 - 02.2016
Lead Flight Attendant
Air Canada Rouge
03.2015 - 09.2015
Bra Specialist
Victoria's Secret Vancouver Flagship store
11.2014 - 01.2015
Serving It Right - Food And Beverage Studies
Responsible Service BC
Super Host Foundations of Service And Quality - Hospitality
Super Host
First Aid Training L1 - Safety
St. John Ambulance Saint-jean
French Classes - French Language And Literature
Alliance Francaise
Flight Attendant Training - Aircraft Safety And Customer Service
Air Canada Rouge
Disney Excellence Training - Customer Experience
Disneyland
High School Diploma -
Walnut Grove Secondary School
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