Summary
Overview
Work History
Education
Skills
Certification
Training
Communication
Timeline
Generic

Chelsea Brown

Strathroy,ON

Summary

Looking to obtain full time or part time employment within a medical and customer service setting

Overview

13
13
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Voyago
01.2022 - 04.2025
  • Watching over drivers and bus monitors in Middlesex County and London.
  • Worked on payroll for 100 monitors and drivers.
  • Covered schools’ routes and assigned drivers to open routes.
  • Worked closely with other supervisors and Operations Manager.
  • Worked closely with Student Transportation Services.
  • Ensure good customer service.
  • Staying on schedule to make sure everyone is arriving at their correct stops on time.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.

Bus Driver

Voyago
07.2017 - 04.2025
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
  • Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.

Lead Hand

Voyago
09.2021 - 01.2022
  • Assisted supervisors and upper management with daily tasks
  • Covered school routes when needed.
  • Assisted with Dispatch duties
  • Submitted forms to online portal system

Van Driver/Classroom Supply

Simply kids
03.2018 - 03.2019
  • Promoted safe driving habits within the team by consistently following traffic laws and regulations.
  • Maintained vehicle cleanliness and safety, ensuring a comfortable travel experience for passengers.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.

Storefront/Baker

Tim Hortons
03.2012 - 07.2017
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated cash registers and processed payments accurately.
  • Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.

Education

Diploma - Nursing Unit Clerk

Algonquin College
Ottawa, ON
12.2022

Medical Office Administration - undefined

Westervelt College
London, ON
07.2015

High School Diploma - undefined

H.B Beal Secondary School
London, ON
06.2012

Skills

    Microsoft Office

  • Customer Service
  • Payroll
  • Medical Anatomy and Terminology
  • Understanding Surgical Procedures
  • Pharmacology
  • Understanding Medical Tests
  • Dispatch
  • Clean driving record
  • Pre-trip inspections
  • Disability awareness
  • Customer service
  • Time management
  • Wheelchair lift operation

Certification

  • B Class License – Able to drive up to 72 passengers
  • Able to type 60 WPM
  • Able to use Microsoft office
  • Clean Drivers abstract and Criminal record check

Training

  • Successfully completed Ahria Leadership Learning Series
  • Successfully completed three course from Pupil Transportation management at University of Guelph

Communication

Always making sure that drivers and monitors are aware that it is an open door environment, and they are always able to come and ask for whatever assistance they are in need of at any time.

Timeline

Operations Supervisor

Voyago
01.2022 - 04.2025

Lead Hand

Voyago
09.2021 - 01.2022

Van Driver/Classroom Supply

Simply kids
03.2018 - 03.2019

Bus Driver

Voyago
07.2017 - 04.2025

Storefront/Baker

Tim Hortons
03.2012 - 07.2017

Diploma - Nursing Unit Clerk

Algonquin College

Medical Office Administration - undefined

Westervelt College

High School Diploma - undefined

H.B Beal Secondary School

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Chelsea Brown