Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Chelsea Bothe

Christopher Lake,SK

Summary

Dynamic Registered Massage Therapist with a strong work ethic and exceptional customer service skills, honed at Drift Spa. Expert in deep tissue and sports massage, I foster client loyalty through personalized treatments and effective communication, enhancing wellness outcomes and satisfaction. Committed to continuous learning and adapting techniques to meet individual client needs.



Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Registered Massage Therapist

Drift Spa/ Elk Ridge Resort
04.2024 - 06.2025
  • 5 Star Therapist rating for customer satisfaction.
  • Improved client satisfaction by delivering customized massage therapy sessions tailored to individual needs.
  • Fostered a loyal clientele base through exceptional service, compassionate care, and consistently delivering positive results in addressing clients'' wellness goals.
  • Promoted health and wellbeing by educating clients on the benefits of regular massage therapy and providing self-care recommendations.
  • Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
  • Expanded professional knowledge through continuous education in advanced massage techniques, industry trends, and best practices.
  • Increased client retention through consistent high-quality service and effective communication with clients regarding their wellness goals.
  • Enhanced treatment outcomes by incorporating various massage techniques and modalities, such as deep tissue, Swedish, and sports massage.
  • Boosted client satisfaction by attentively listening to their concerns and adjusting my approach accordingly for a more personalized experience.

Registered Massage Therapist

RC-Walk-in-Clinic
03.2021 - 01.2023
  • Demonstrated expertise in prenatal massage techniques to provide safe relief for expectant mothers experiencing pregnancy-related discomforts.
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and fostering strong relationships with clients.
  • Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms, and intensities to optimize relaxation.
  • Streamlined appointment scheduling and record-keeping processes for increased efficiency in daily operations.
  • Delivered therapeutic massages targeting specific muscle groups for post-operative patients as part of their rehabilitation process.
  • Administered Swedish, deep tissue and sports massage techniques.

RMT

Massage Atheltica
01.2019 - 01.2020
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Offered reflexology treatments to clients seeking relief from foot pain or general stress, using precise pressure techniques on specific points of the feet.
  • Provided targeted lymphatic drainage massages for clients recovering from surgery, promoting faster healing and reduced swelling.
  • Maintained a clean, safe, and welcoming environment for clients by adhering to strict sanitation protocols and ensuring proper equipment maintenance.
  • Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.

Registered Massage Therapist

Revive Home Physiotherapy
01.2016 - 01.2018
  • Offered chair massages at corporate wellness events to promote relaxation and stress reduction among employees during the workday.
  • Developed personalized treatment plans for athletes seeking performance enhancement or recovery support after intense training sessions or competitions.
  • Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
  • Provided custom massage treatments to clients, tailored to individual needs and preferences.
  • Assessed clients to determine appropriate massage techniques to apply.
  • Performed sanitization tasks to keep massage environment clean and safe.

Server

Central Hotel and Bar
05.2012 - 07.2013
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

Registered Massage Therapist - Massage Therapy

Wellington College of Remedial Massage Therapy
Winnipeg, MB
07-2015

High School Diploma -

Virden Collegiate Institute
Virden, MB
06-2013

Skills

  • 5 Star rated Therapist
  • Deep tissue massage
  • Body treatments
  • Sports massage
  • Swedish massage
  • Customer Service
  • Strong work ethic
  • Task prioritization
  • Guest engagement
  • Exceptional customer service
  • Cash handling
  • Menu presentation
  • Point of sale operation

Languages

English
Full Professional

Certification

  • RMT - Registered Massage Therapist

Timeline

Registered Massage Therapist

Drift Spa/ Elk Ridge Resort
04.2024 - 06.2025

Registered Massage Therapist

RC-Walk-in-Clinic
03.2021 - 01.2023

RMT

Massage Atheltica
01.2019 - 01.2020

Registered Massage Therapist

Revive Home Physiotherapy
01.2016 - 01.2018

Server

Central Hotel and Bar
05.2012 - 07.2013

Registered Massage Therapist - Massage Therapy

Wellington College of Remedial Massage Therapy

High School Diploma -

Virden Collegiate Institute

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Chelsea Bothe