Motivated and reliable professional with 3 years experience in dog grooming and 10+ years in customer service. Recognized for strong organizational skills, attention to detail, and the ability to build positive relationships. Eager to bring transferable skills and a positive attitude to a new career opportunity.
Work History
Dog Groomer
2 Years 9 Months
PetSmart | 10.2023 - Current
Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
Mentored junior groomers, providing training on best practices and customer service skills.
Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
Cashier/Stock Associate
1 Year 4 Months
Dollar Tree | 05.2022 - 09.2023
Operate cash register for cash, and credit card transactions with excellent accuracy levels.
Facilitated stock replenishment by unloading freight shipments. from truck weekly. Sort, and stock merchandise according to store layout and product placement.
Key Holder
1 Year 9 Months
Ace Liquor Discounter | 05.2018 - 02.2020
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Preformed all opening and closing duties, counting cash drawers and bank deposit.
Store Associate
6 Months
HomeSense | 11.2017 - 05.2018
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Blocked and faced products on displays and shelves in accordance with company policy.
Unloaded items and goods from trucks.
Assisted in assembling furniture.
Third Cook
5 Months
The Grand Hotel | 04.2017 - 09.2017
Assisted in meal preparation, ensuring adherence to food safety standards and quality control.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.