Chelsea Adam
6 Morgan Avenue, Perth ON
Summary
Experienced and organized professional with a 7-year proven track record in office administration. Skills honed in staffing, finance, and providing front-line service to vulnerable populations. Graduate with Honors from a specialized Three-year Business Administration program focusing on Human Resources, bringing a strong foundation in managing and supporting the needs of a diverse workforce.
Overview
7
7
years of professional experience
Work History
Housing/Maintenance Clerk
Lanark County
05.2024 - Current
- Direct assistant to the Housing Operations Supervisor
- In control of calendar organization for all maintenance staff + supervisor
- Daily administrative tasks; answering calls, email correspondence, filing, data entry, mailing letters
- Responsible for coordinating work with contractors, fire inspections, ESA, all tenant parking lots, pest control
- Daily data entry in multiple excel spread sheets
- Directly support supervisor with capital projects
- Process invoices and rent payments weekly
- Front desk coverage dealing directly with the public
- Order and keep track of inventory
- Ensure efficient workflow by coordinating with maintenance technicians on job assignments and schedules.
Staffing/Finance Clerk
Lanark County
10.2022 - 05.2024
- Performed clerical duties including; answering phones, responding to emails, filing, data entry and assisting in resident/tenant/staff inquiries
- Staff scheduling for all departments within Lanark Lodge
- Initiating and executing payroll functions
- Requesting job postings and completing the job awarding process for all staff/positions
- Responsible for entering all payables, keeping track of invoices, balancing all cash boxes and assisting in the process of billing
- Exercise Lanark County’s confidentiality policy on a daily basis while handling sensitive information
Patient Registration/Health Records Clerk
Perth and Smiths Falls District Hospital
01.2021 - 01.2023
- Register patients for various departments while handling highly sensitive and confidential information
- Maintain medical records of patients in an organized manner
- Facilitate all hospital admissions and discharges
- Answer phones for switchboard and assist with any questions that patients or medical staff may have
- Handle all paperwork for emergency patients as well as filing and coding needs
Medical Administrative Assistant
Ottawa Valley Family Health Team
01.2018 - 01.2019
- Efficiently handled booking appointments for 12 + Dr.'s in a very busy medical clinic
- Personal Assistant to one Doctor in particular; organizing their schedule/completing any administrative duties required
- Transfer reports/tests into patient charts
- Answer/made many phone calls to patients, Dr.'s, hospitals, drug representatives
- Managed patients in all aspects including delivery of confidential information and conflict resolution
- Client billing /emailing invoices
Education
Diploma - Business Administration- Human Resources
Algonquin College
Ottawa, ON01.2022
High School Diploma -
Perth and District Collegiate Institute
Perth, ON01.2013
Skills
- Multi-tasking
- Prioritization
- Communication
- Efficient scheduling
- Problem solving
- Customer service
- Microsoft Office
- Organization
- Attention to detail
- Typing speed
Timeline
Housing/Maintenance Clerk
Lanark County
05.2024 - Current
Staffing/Finance Clerk
Lanark County
10.2022 - 05.2024
Patient Registration/Health Records Clerk
Perth and Smiths Falls District Hospital
01.2021 - 01.2023
Medical Administrative Assistant
Ottawa Valley Family Health Team
01.2018 - 01.2019
High School Diploma -
Perth and District Collegiate Institute
Diploma - Business Administration- Human Resources
Algonquin College
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