Chelian Mae Suarez
Edmonton,AB
Summary
Proven Hotel Stewardess at Carnival Cruise Lines, recognized for enhancing passenger experience through exceptional communication and teamwork. Skilled in emergency response and cleanliness, consistently upholding company standards and contributing to a positive guest atmosphere. Demonstrated commitment to professional development and safety regulations, ensuring optimal service and satisfaction.
Overview
3
3
years of professional experience
Work History
Hotel Stewardess (seafarer)
Carnival Cruise Lines
Miami, Florida USA
02.2014 - 11.2014
- Enhanced passenger experience by providing exceptional customer service and attending to individual needs.
- Earned recognition from management for consistently demonstrating outstanding teamwork, professionalism, and commitment to customer satisfaction.
- Handled challenging situations calmly, resolving conflicts between passengers or addressing concerns promptly.
- Managed inventory of onboard supplies, tracking usage patterns to minimize waste and optimize restocking procedures.
- Upheld company reputation by adhering strictly to dress codes, grooming standards, and code of conduct protocols.
- Participated actively in ongoing training sessions to stay current on industry best practices related to safety regulations or hospitality trends.
- Maintained a clean and organized cabin, creating a welcoming atmosphere for guests.
Hotel Stewardess ( Seafare)
Carnival Cruise Lines
Miami, Florida USA
02.2016 - 09.2016
Education
Computer Secretarial Course
Philippines Institute of Technical Education Inc.
Tagum City, Davao Del Norte, Philippines 03.1997
Skills
- Exceptional communication
- Passenger Assistance
- Emergency response training
- Security awareness
- Special Needs Support
- Cleanliness and sanitation
- Teamwork and Collaboration
Languages
English
Elementary
Timeline
Hotel Stewardess ( Seafare)
Carnival Cruise Lines
02.2016 - 09.2016
Hotel Stewardess (seafarer)
Carnival Cruise Lines
02.2014 - 11.2014
Computer Secretarial Course
Philippines Institute of Technical Education Inc.