Highly knowledgeable Veterans Service Representative Possess deep understanding of veterans benefits and services, coupled with a strong ability to advocate for clients. Able to effectively communicate complex information in an easily understandable manner, demonstrating both compassion and patience. Demonstrated positive impact at previous roles through development of effective strategies for veteran assistance programs.
Process initial, increase, supplemental, and BDD claims
As an Exam Liaison, coordinate with VHA and vendors when needed regarding exams
As a Record Research Coordinator, research and verify veterans stressor statements and where they served
Contact veterans when needed to clarify which disabilities they are applying for
Entered orders for window coverings into production system
Answered phone calls and resolved issues from Hunter Douglas dealers regarding their orders
Interviewed and processed all federal and state benefits for veterans and dependents
Trained and supervised veteran office staff of 6
Developed policies and procedures for the veteran office.
Developed budget for veteran office
Coordinated, developed, and supervised outreach events with community partners.
Interviewed and processed all federal and state benefits for veterans and dependents.
Trained, hired, and supervised a veteran office staff of three.
Developed policies and procedures for the veteran office.
Developed a veteran office budget.
Coordinated, developed, and supervised outreach events with community partners.
Processed applications for Medi-Cal, Cash Aid, CalFresh, and General Assistance applications.
Processed requests for indigent burials