Cheilsia Charlene Adenka
Beloeil,QC
Summary
Knowledgeable Pharmacist Trainee with a strong foundation in medication management, patient counseling, and regulatory compliance. Proficient in prescription processing, identifying drug interactions, and delivering exceptional customer service. Skilled in team collaboration, adapting to dynamic healthcare needs, and achieving measurable results.
Demonstrates strong attention to detail, effective communication skills, and a commitment to maintaining high standards in clinical and pharmaceutical practices. Ready to leverage advanced training and expertise to deliver patient-centered care and support organizational goals in diverse healthcare settings.
Overview
6
6
years of professional experience
Work History
Pharmacist Trainee
Notre Dame De La Trinité Pharmacy
08.2024 - 11.2024
- Optimized workflow processes by assisting with medication labeling, packaging, and storage procedures.
- Delivered customer service through active listening skills and addressing concerns promptly.
- Assisted pharmacy staff with preparing medications and filling orders.
- Received, processed and entered prescription orders into pharmacy databases.
- Promoted public health initiatives by educating patients on proper medication disposal methods, drug abuse prevention strategies, and resources for additional support if needed.
- Answered customer phone calls to address questions and provide assistance with prescriptions.
Pharmacy Intern
De L'Emmanuel Pharmacy
02.2019 - 06.2023
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Provided friendly customer service at drop-off and pick-up counters.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Developed strong relationships with healthcare providers by effectively communicating about prescription-related matters and collaborating on patient care plans when necessary.
- Supported pharmacists during drug utilization reviews, helping identify potential issues and facilitating appropriate interventions.
- Streamlined pharmacy workflow by efficiently managing multiple tasks simultaneously, such as data entry, phone calls, and order processing.
- Used pharmacy software to enter prescription and insurance information.
Pharmacy Technician
Pharmaprix
08.2022 - 10.2022
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Hospital Pharmacy Intern
Albert Royer Hospital
03.2022 - 06.2022
- Enhanced patient care by accurately dispensing medications under the supervision of a licensed pharmacist.
- Supported inventory management, ensuring adequate stock levels and timely reordering of medications as needed.
- Performed blood pressure and blood glucose tests on patients.
- Assisted in training new pharmacy interns, sharing knowledge on best practices and standard operating procedures within the hospital setting.
- Used pharmacy software to enter prescription and insurance information.
- Participated in interdisciplinary rounds as part of the healthcare team.
Education
Doctor of Pharmacy - Pharmacy
Euromed University
Dakar, Senegal07-2024
High School Diploma -
International School Arc-En-Ciel
Lomé, Togo09-2015
Skills
- Customer service and communication skills
- Continuous learning mindset
- Medication dispensing
- Pharmaceutical calculations
- Prescription verification
- Prescription filling
- Resolving complaints
- Pharmacy operations management
Languages
French
Native or Bilingual
English
Professional Working
Timeline
Pharmacist Trainee
Notre Dame De La Trinité Pharmacy
08.2024 - 11.2024
Pharmacy Technician
Pharmaprix
08.2022 - 10.2022
Hospital Pharmacy Intern
Albert Royer Hospital
03.2022 - 06.2022
Pharmacy Intern
De L'Emmanuel Pharmacy
02.2019 - 06.2023
Doctor of Pharmacy - Pharmacy
Euromed University
High School Diploma -
International School Arc-En-Ciel
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