I'm Chelsea and I am a Kiwi who moved to Canada in May this year.
In New Zealand I worked as a community and government social worker for six years, supporting children, youth and their families. I am an empathetic and passionate professional who can offer a listening ear or a cheesy joke, whatever is needed. I can remain calm in very tense and heavy situations and I can work both independently and as part of a team.
Although I am qualified and experienced in social work, I am very interested in this role as a casual youth worker. I have been looking for a casual or part-time role working with children and youth, and I am aware this role is entry level.
Overview
4
4
years of professional experience
Work History
Statutory Social Worker
Oranga Tamariki - Ministry For Children
11.2023 - 04.2025
Worked across all areas - intake, assessment, intervention and care
Completed timely safety assessments of children from unborn to 17 years old
Created and monitored safety plans
Built rapport and spent quality time with children in care
Engaged with wider family and key professionals in the child's life
Kept all client records up to date and accurate
Completed reports and plans on time for the Family Court
Engaged in consistent supervision to reflect on and develop my practice
Upheld the values and principles of Oranga Tamariki
Customer Experience Specialist - Payroll
Xero
04.2022 - 11.2023
Utilised telephone, online chat, and email platforms to deliver outstanding customer service.
Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
Educate customers on how to use Xero Payroll
Keep up to date and informed on legislative changes in Payroll regions (New Zealand, Australia and United Kingdom)
Keep up to date and informed on ever-evolving product changes, and new ways of working
Became upskilled in UK Payroll and MFA (Multi-Factor Authentication) queues
An active member of the social committee
Statutory Social Worker
Oranga Tamariki - Ministry For Children
08.2021 - 04.2022
Worked specifically in care (children in the custody of the state)
Built rapport and spent quality time with my clients
Engaged with wider family and key professionals in the child's life
Kept all client records up to date and accurate
Completed reports and plans on time for the Family Court
Engaged in consistent supervision to reflect on and develop my practice
Upheld the values and principles of Oranga Tamariki
Education
Bachelor of Applied Social Science - Major in Social Work
Eastern Institute of Technology
Napier, New Zealand
03-2014
Skills
Passion for children and youth
Ability to build rapport and trust quickly
Organised and reliable
Sensitive to different cultures, perspectives, etc
Strong verbal and written communication
Knowledge of human development from 0-18 years
Can pick up new computer systems fast
Will advocate for clients
Interests
I am a huge animal lover and I dream of owning a German Shepherd one day
I love movies and I highly recommend New Zealand director Taika Waititi's movies
I enjoy painting, colouring in and journalling
I like walking listening to music I like a bit of everything - pop, rock, rap and hip hop
Timeline
Statutory Social Worker
Oranga Tamariki - Ministry For Children
11.2023 - 04.2025
Customer Experience Specialist - Payroll
Xero
04.2022 - 11.2023
Statutory Social Worker
Oranga Tamariki - Ministry For Children
08.2021 - 04.2022
Bachelor of Applied Social Science - Major in Social Work
Senior Practitioner Social Worker at Oranga Tamariki - Ministry For ChildrenSenior Practitioner Social Worker at Oranga Tamariki - Ministry For Children