Cheerazveer Singh Sarao
Burnaby,BC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Printing Assistant
Staples
02.2024 - Current
- Developed proficiency in operating various printing equipment, enabling versatility within the team when needed for different projects.
- Collaborated with design team to ensure proper alignment and layout of text and images for optimal results.
- Assisted in maintaining a clean, organized workspace to promote safety and efficiency within the printing department.
- Assisted in reducing machine downtime by performing regular maintenance checks and reporting issues promptly.
Customer Service Representative
Circle K
06.2023 - 01.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Business Administration
Capilano University
North Vancouver, BC03.2025
Ryan International School
Chandigarh2022
Skills
- Strong Communication Skills
- Good Customer Service
- Patience and Empathy
- Time management skills
- Cash Handling
- Reliability and punctuality
- Issue Resolution
- Problem-Solving
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
Certificate course of microsoft tools(Excel, word and powerpoint)
Timeline
Printing Assistant
Staples
02.2024 - Current
Customer Service Representative
Circle K
06.2023 - 01.2024
Business Administration
Capilano University
Ryan International School