Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Cheerazveer Singh Sarao

Burnaby,BC

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Printing Assistant

Staples
02.2024 - Current
  • Developed proficiency in operating various printing equipment, enabling versatility within the team when needed for different projects.
  • Collaborated with design team to ensure proper alignment and layout of text and images for optimal results.
  • Assisted in maintaining a clean, organized workspace to promote safety and efficiency within the printing department.
  • Assisted in reducing machine downtime by performing regular maintenance checks and reporting issues promptly.

Customer Service Representative

Circle K
06.2023 - 01.2024
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Business Administration

Capilano University
North Vancouver, BC
03.2025

Ryan International School
Chandigarh
2022

Skills

  • Strong Communication Skills
  • Good Customer Service
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Reliability and punctuality
  • Issue Resolution
  • Problem-Solving

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

Certificate course of microsoft tools(Excel, word and powerpoint)

Timeline

Printing Assistant

Staples
02.2024 - Current

Customer Service Representative

Circle K
06.2023 - 01.2024

Business Administration

Capilano University

Ryan International School
Cheerazveer Singh Sarao