Chee Nou Chang
Fresno
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
Work History
Office Assistant 2
County Of Fresno, Department Of Social Services
12.2020 - Current
- Prepared and edited documents to file with the court.
- Reviewed files, records and other documents to obtain information to respond to requests..
- Edited and proofread documents for accuracy and completeness.
- Informed and supported social workers through consistent communication and administrative support duties.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Processed incoming and outgoing mail and packages according to established procedures.
Food Expeditor
Thomas Cuisine
01.2016 - 12.2020
- Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
- Trained new expeditors and food runners according to company policies and standards.
- Assisted preparation of food plates, overseeing quality, and appearance.
- Confirmed proper placement of products and side items while preparing food trays.
Front of House Lead
Panda Express
09.2010 - 07.2015
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained tidy and organized work area to support cleanliness and quality standards.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Education
Associate of Arts - Psychology
Fresno City College
Fresno, CA05-2024
High School Diploma -
Redwood High School
Visalia06-2008
Skills
- Dedicated team player
- Customer service
- Self-starter
- Multi-line phone proficiency
- Verbal and written communication
- 65 wpm typing speed
- Database management
- Time management
- Data entry
Timeline
Office Assistant 2
County Of Fresno, Department Of Social Services
12.2020 - Current
Food Expeditor
Thomas Cuisine
01.2016 - 12.2020
Front of House Lead
Panda Express
09.2010 - 07.2015
Associate of Arts - Psychology
Fresno City College
High School Diploma -
Redwood High School
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