Cherryl Bobis
Fort Qu'Appelle,SK
Summary
Multi-tasking Assistant Manager well-known for creating positive workplace culture and high-performing teams. Dedicated with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Katepwa Beach Hotel
02.2022 - Current
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Closed out cash register, monitored and did daily cash and monthly sales reports.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services, VLT and customer regulations.
- Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Kitchen Staff
Houston Pizza
05.2021 - 06.2022
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made salad according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Kitchen Staff
Katepwa Beach Hotel
02.2021 - 12.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Online Admin Assistant
Freelancer And Upwork
03.2015 - 01.2021
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with strong work ethic.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Diploma in Business Administration -
Peerless Training Institure
Calgary, AB10.2024
Bachelor of Science - Architecture
University of Bohol
Bohol, Philippines03.2000
Skills
- Microsoft Office Expertise
- Scheduling and Coordinating
- Graphic Design
- Customer Service and Satisfaction
- Timelines and Milestones
Timeline
Assistant Manager
Katepwa Beach Hotel
02.2022 - Current
Kitchen Staff
Houston Pizza
05.2021 - 06.2022
Kitchen Staff
Katepwa Beach Hotel
02.2021 - 12.2021
Online Admin Assistant
Freelancer And Upwork
03.2015 - 01.2021
Diploma in Business Administration -
Peerless Training Institure
Bachelor of Science - Architecture
University of Bohol
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