Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Chaz Hilst

Stevenson Ranch

Summary

Dedicated customer service representative with proven strengths in order management and team collaboration. Skilled in training staff and streamlining service processes to enhance customer satisfaction.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Woodranch Restaurant
Stevenson Ranch
01.2024 - Current
  • Provided timely and efficient take-out service to customers.
  • Prepared orders accurately according to customer specifications.
  • Maintained cleanliness and organization of the take-out area.
  • Collaborated with kitchen staff to ensure prompt order fulfillment.
  • Trained new staff on take-out procedures and best practices.
  • Processed take-out orders accurately by entering them into the restaurant's point of sale system.
  • Organized carry out bags according to order specifications including condiments and utensils as requested by guests.
  • Performed opening duties such as restocking supplies and checking equipment.
  • Verified accuracy of order upon pick up or delivery.
  • Placed customer orders with kitchen staff in a timely manner to ensure prompt delivery.
  • Maintained food at safe temperatures until customer pick-up, keeping hot foods separate from cold ones.

Customer Service Representative

In And Out Burgers
Stevenson Ranch
01.2022 - 08.2023
  • Assisted customers with menu selections and special requests.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained cleanliness of dining area and service counters.
  • Resolved customer complaints promptly and professionally.
  • Collaborated with team members to ensure efficient service delivery.
  • Monitored inventory levels and reported product shortages to management.
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

Associate of Arts - Business

College of Canyons
05-2025

High School Diploma -

West Ranch
Valencia, CA
05-2023

Skills

  • Customer service
  • Order processing
  • Team collaboration
  • Inventory management
  • Effective communication
  • Time management

Affiliations

  • Participated in two year football program at College of Canyons
  • Participated in four year football program at West Ranch High School
  • Participated in track and field at West Ranch High School

Accomplishments

  • Deans list for two years at College of the Canyons
  • All State Division 3 Football Honors
  • All League for junior and senior year in football
  • High school track record for high jump

Timeline

Customer Service Representative

Woodranch Restaurant
01.2024 - Current

Customer Service Representative

In And Out Burgers
01.2022 - 08.2023

Associate of Arts - Business

College of Canyons

High School Diploma -

West Ranch
Chaz Hilst