Chayse Thompson
Glendora
Summary
Friendly, hardworking and reliable employee with an extensive background operating POS systems, stocking merchandise and providing excellent customer service. Excell within team settings, with the ability to work independently. Very enthusiastic retail professional with hands-on experience in the fast food industry. Strong communicator and team player, eager to learn new processes and support overall organizational success.
Overview
2
2
years of professional experience
Work History
Cashier
Wendy's
10.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Host, Cashier
Chic-Fil-A
09.2021 - 05.2022
- Took guest orders and ensured they were fulfilled correctly
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Accommodated guests with children and special needs to promote comfortable dining experience, while offering seating and other special accommodations to costumers according to preferences and dining area volume.
- Cleaned and restocked counter areas, as well as preserving the appearance of the store by arranging and replenishing displays and merchandise racks.
- Managed daily card and cash transactions, while using the POS system to receive payments.
- Learned roles of other departments to provide coverage and keep store operational. Such as bagging, cooking, and mentoring new team members.
- Ensured customers initial-and final contact with company was pleasant and satisfactory.
Skills
- Customer Service
- Ability to work independently
- Cleaning and Sanitizing
- Written and Verbal Communication
Timeline
Cashier
Wendy's
10.2023 - Current
Host, Cashier
Chic-Fil-A
09.2021 - 05.2022