Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chayna Jolicoeur

Port Hardy,BC

Summary

Versatile and results-driven professional with extensive experience across maritime and construction sectors, notably as a Boat Driver. Excelled in enhancing customer satisfaction through safe, engaging tours and efficient operations. Demonstrated leadership and adaptability, skillfully navigating challenging conditions and fostering team collaboration. Proficient in maritime navigation and possesses exceptional communication skills, contributing to a 20% increase in operational efficiency.

Overview

2025
2025
years of professional experience

Work History

Boat Driver

N/A
10.2014 - Current
  • Increased customer satisfaction by providing safe and enjoyable boat tours.
  • Streamlined boarding process, resulting in quicker turnaround times for upcoming tours.
  • Tailored tour routes based on weather conditions or specific guest requests, delivering personalized experiences each time.
  • Delivered engaging narrations of local history, landmarks, and wildlife during excursions, enriching the overall experience for passengers.
  • Navigated challenging water conditions with skillful maneuvering to ensure a smooth ride for passengers.
  • Served as a knowledgeable source of local recommendations for dining, activities, and accommodations when interacting with passengers.
  • Managed fuel consumption efficiently to minimize costs while maintaining optimal vessel performance.
  • Identified patterns and trends that resulted in undesirable outcomes or compromised program compliance and developed corrective action plans.
  • Kept guest areas clean, removing trash and dirty dishes.
  • Secured boats to docks with mooring lines and cast off lines to enable departure.
  • Towed, pushed or guided other boats, barges or rafts.

Boat Crew Member

N/A
  • Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
  • Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
  • Inspected and maintained deck equipment and supplies.
  • Performed maintenance tasks such as painting, chipping rust, and greasing equipment to extend the lifespan of onboard assets.
  • Implemented effective communication with team members, ensuring smooth coordination during critical operations.
  • Operated and maintained deck machinery, including winches and cranes.
  • Managed inventory of supplies on board the vessel effectively to ensure adequate resources were available for crew needs.
  • Contributed to efficient operations by maintaining a clean and organized deck environment.
  • Communicated clearly, concisely and politely with passengers and crew members.
  • Followed safety protocols and procedures to prevent accidents.

Maid

N/A
04.2017 - Current
  • Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
  • Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
  • Disinfected bathrooms and removed mold from shower stalls and bathtubs.
  • Ensured timely completion of tasks by managing daily schedules efficiently and prioritizing workload.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Managed laundry duties effectively, ensuring clothing items were treated according to care instructions for optimal results.
  • Supported a welcoming atmosphere within clients'' homes by respecting their privacy while performing necessary duties thoroughly yet discreetly.
  • Contributed to the creation of a positive work environment by maintaining open communication channels with colleagues and supervisors.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Assisted homeowner with laundry folding, ironing and pressing.
  • Arranged for extra bedding, linens, towels, and furniture to satisfy guests.
  • Adapted quickly to new cleaning techniques and equipment when introduced, improving overall productivity levels.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Worked closely with clients during move-in/move-out processes, ensuring a seamless transition while maintaining cleanliness standards.
  • Performed regular inventory checks, ensuring adequate supplies were available for all tasks without overstocking or waste.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Changed bed linens and collected soiled linens for cleaning.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Returned emptied garbage receptacles to proper locations.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.

Cook

N/A
04.2017 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Conducted regular quality checks on ingredients, ensuring only best were used in meal preparation.
  • Improved meal presentation with innovative plating techniques, enhancing overall customer satisfaction.

Heavy Equipment Operator

N/A
10.2014 - Current
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
  • Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
  • Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
  • Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
  • Met project demands consistently through careful and consistent operation of heavy equipment.
  • Operated machining equipment safely with team of operators.
  • Moved equipment between job locations using truck and trailer.
  • Assisted team in setting up and dismantling equipment and tools to use for construction.
  • Boosted team efficiency with expert navigation of backhoe loaders on complex construction sites.

Demolition Laborer

N/A
10.2014 - Current
  • Demonstrated adaptability by quickly learning new techniques and equipment when required, increasing overall productivity on job sites.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Observed safety regulations on job sites to minimize accidents.
  • Increased overall efficiency by effectively utilizing various hand tools, power tools, and heavy machinery for each task.
  • Set up ladders, scaffolding, fences and temporary structures to prepare sites and protect public.
  • Maintained a clean and organized worksite, promoting safety for all workers involved in the demolition process.
  • Maximized salvage value of materials recovered from demo sites through careful sorting, organization, and storage practices.
  • Read blueprints, drawings, and schematics to accurately carry out work.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Cleaned and maintained tools, equipment and worksites.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Assisted in digging, trenching and backfilling trenches and foundations.
  • Worked on sites, installing roofs and other exterior components.
  • Helped with door and window installations.
  • Installed drywall, siding and other structural components.

Construction Worker

N/A
10.2012 - Current
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
  • Increased safety awareness through conducting regular training sessions for staff and implementing best practices on the job site.
  • Enhanced client trust and project transparency by providing regular progress reports.
  • Used variety of hand and power tools to complete tasks.
  • Cleaned and maintained tools, equipment and worksites.
  • Loaded and unloaded materials onto trucks and trailers.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Installed drywall, siding and other structural components.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.

Deck Hand

N/A
03.2014 - 10.2018
  • Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
  • Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
  • Inspected and maintained deck equipment and supplies.
  • Performed maintenance tasks such as painting, chipping rust, and greasing equipment to extend the lifespan of onboard assets.
  • Implemented effective communication with team members, ensuring smooth coordination during critical operations.
  • Operated and maintained deck machinery, including winches and cranes.
  • Managed inventory of supplies on board the vessel effectively to ensure adequate resources were available for crew needs.
  • Contributed to efficient operations by maintaining a clean and organized deck environment.
  • Communicated clearly, concisely and politely with passengers and crew members.
  • Followed safety protocols and procedures to prevent accidents.

Education

Gr 11 - N/A

PHSS
Port Hardy

Skills

  • Maritime Navigation
  • Cleaning duties
  • Safety Procedures
  • Passenger Assistance
  • Environmental awareness
  • Equipment Inspection
  • Deck Operations
  • Landscaping skills
  • Satisfactory driving record
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Leadership skills
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent Communication
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Relationship Building
  • Physical Fitness
  • Team building
  • Task Prioritization
  • Repair skills
  • Adaptability
  • Rigging

Timeline

Maid

N/A
04.2017 - Current

Cook

N/A
04.2017 - Current

Boat Driver

N/A
10.2014 - Current

Heavy Equipment Operator

N/A
10.2014 - Current

Demolition Laborer

N/A
10.2014 - Current

Deck Hand

N/A
03.2014 - 10.2018

Construction Worker

N/A
10.2012 - Current

Boat Crew Member

N/A

Gr 11 - N/A

PHSS
Chayna Jolicoeur