Chaymae Bouchfar
Moncton,NB
Summary
A diligent and ambitious student, I am enthusiastic about applying my academic knowledge in a practical setting. With a strong foundation in international business, I have successfully managed high-volume and physically demanding work, demonstrating my ability to stand for long periods and move easily. Proactively seeking opportunities for personal and professional growth, I am prepared to contribute to a dynamic work environment and apply my theoretical knowledge to gain new experiences while making a positive impact on the company. Dedicated to surpassing production goals and maximizing customer satisfaction daily, I am eager to bring my skills and determination to the forefront.
Overview
2
2
years of professional experience
Work History
Bilingual Customer Service Representative Agent
Maroc Telecom
10.2020 - 04.2021
- Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and French languages.
- Maintained high levels of customer satisfaction through empathetic listening, timely problem resolution, and personalized attention.
- Efficiently processed customer orders, returns, exchanges, and refunds according to established guidelines while maintaining accuracy and thoroughness.
Cashier
LC Waikiki
07.2021 - 01.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Merchandise Associate
DeFacto
04.2022 - 12.2022
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Boosted sales performance through effective merchandising strategies and visually appealing displays.
- Assisted in the training and development of new associates, fostering a positive team environment.
Education
Bachelor of Business Administration - International Business Management
Univesity of Moncton
Moncton, NB06.2027
Skills
- Time Management
- Communication
- Reliable and Punctual
- Problem-Solving
- Visual Merchandising
- Customer service
Languages
French
Native or Bilingual
Arabic
Native or Bilingual
English
Professional Working
Timeline
Merchandise Associate
DeFacto
04.2022 - 12.2022
Cashier
LC Waikiki
07.2021 - 01.2022
Bilingual Customer Service Representative Agent
Maroc Telecom
10.2020 - 04.2021
Bachelor of Business Administration - International Business Management
Univesity of Moncton
Similar Profiles
Mohamed LOUATIMohamed LOUATI
Attachée commerciale at MAROC TELECOMAttachée commerciale at MAROC TELECOM
Yassine ABIDARYassine ABIDAR
Branch Director at Maroc TelecomBranch Director at Maroc Telecom
Jihane AzirarJihane Azirar
Director of Telecommunications at Maroc TelecomDirector of Telecommunications at Maroc Telecom