Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Chayaporn Khajaroen

Halifax,NS

Summary

Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.

Overview

12
12
years of professional experience

Work History

Housekeeping Supervisor

Future Inns Hotel
05.2024 - Current
  • Inspect to ensure all room and common areas are cleaned and maintain standards
  • Manage inventory of cleaning supplies and equipment
  • Resolve guest complaints related to housekeeping service
  • Collaborate with other department

Housekeeping

Future Inns Hotel
04.2023 - 04.2024
  • Cleaned guest rooms mid-stay and after departure
  • Managed stock guest room amenities
  • Removed garbage, recycling, and room service trays
  • Cleaned and maintained public areas such as lobbies, hallways, public washroom
  • Dusted and polished furniture,Vacuum carpets, clean the windows and mirrors
  • Replenished supplies such as soaps, towels, and toilet paper
  • Responded to guest requests in timely manner
  • Picked up and returned valet laundry items
  • Organized and stocked housekeeping carts
  • Notified the maintenance department about broken appliances



Analyst Officer

Siam Cement Group
03.2019 - 01.2023
  • Analyzed and maintained voice of customer from customer satisfaction survey
  • Managed customer voice to propose policy for marketing strategic plan
  • Trained service excellence for customer touchpoint
  • Managed and designed survey project for internal and adjacent business

Customer Advisor

Siam Cement Group
07.2014 - 02.2019
  • Maintained relationship to increase sales at existing accounts
  • Gave advisors to customers
  • Took order, logistic, after sales service
  • Managed customer complaints

Short-Term Intern

Shake Shack
03.2013 - 07.2013
  • Made burger and beverage
  • Monitored and managed cooking tools and ingredients
  • Set up and cleaned work station


Education

Bachelor of Arts - South East Asian Studies

Thammasat University
Bangkok, Thailand
02-2013

Skills

  • Housekeeping knowledge
  • Cleaning and sanitation
  • Guest Relations
  • Customer service-focused
  • Ability to work in fast-paced environments
  • Microsoft Applications (words, excel and power point)

Languages

English

Timeline

Housekeeping Supervisor

Future Inns Hotel
05.2024 - Current

Housekeeping

Future Inns Hotel
04.2023 - 04.2024

Analyst Officer

Siam Cement Group
03.2019 - 01.2023

Customer Advisor

Siam Cement Group
07.2014 - 02.2019

Short-Term Intern

Shake Shack
03.2013 - 07.2013

Bachelor of Arts - South East Asian Studies

Thammasat University

Similar Profiles

CREATE PROFILE
Chayaporn Khajaroen