Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Chaya Martin

Vancouver,BC

Summary

Motivated and experienced hospitality professional with a strong background in restaurant service and management. Known for delivering excellent customer service, thriving in fast-paced environments, and fostering a positive team dynamic. Versatile with experience in both front-of-house and operational roles.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Manager / Server / Bartender

Bufala River District
Vancouver, BC
03.2024 - Current
  • Manage daily front-of-house operations, including staff coordination and service standards.
  • Serve and bartend in a high-volume setting, ensuring guest satisfaction through prompt and attentive service.
  • Train new hires and lead by example to foster a team-oriented environment.
  • Assisted with financial reporting, cash handling, POS audits, and end-of-day reconciliation
  • • Monitored quality control standards for food, beverage, cleanliness, and customer service•
  • Collaborated with kitchen leadership to align on menu execution, special events, and service flow
  • Handle customer concerns professionally, ensuring repeat business and positive reviews.
  • Key holder, open and closed restaurant restaurant.

Server

District Noodle House
Vancouver, BC
01.2023 - 01.2024
  • Delivered exceptional customer service in a busy casual dining environment.
  • Handled online, phone-in, and walk-in orders with efficiency and accuracy.
  • Maintained cleanliness, prepared ingredients, and supported new staff training.

Operations Manager

Salon Diva & Company
Richmond, BC
01.2018 - 01.2023
  • Managed administrative functions, scheduling, and customer service.
  • Oversaw inventory and retail operations, ensuring product availability.
  • Handled financial transactions and advised clients on retail products.

Server

Cimona Cafe
Richmond, BC
01.2015 - 01.2020
  • Took and delivered orders, handled payments, and maintained service quality.
  • Supported back-of-house operations during non-peak hours.
  • Key holder, opened and closed restaurant.

Head Cook

Cimona Cafe
Richmond, BC
01.2017 - 01.2019
  • Led kitchen operations including food prep, ordering, and inventory management.
  • Supervised and trained kitchen staff, ensuring compliance with health standards.
  • Ran the line and prepared food to great standard

Barista

Waves Coffee House
Richmond, BC
01.2014 - 01.2016
  • Prepared beverages and food items while maintaining a clean, organized cafe.
  • Managed inventory and assisted with opening/closing procedures.

Education

High School - undefined

Hugh Boyd Secondary School
Richmond, BC
01.2014

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Certification

Serving It Right - Responsible Service of Alcohol, Responsible Service BC, January 2024

Languages

English

Timeline

Manager / Server / Bartender

Bufala River District
03.2024 - Current

Server

District Noodle House
01.2023 - 01.2024

Operations Manager

Salon Diva & Company
01.2018 - 01.2023

Head Cook

Cimona Cafe
01.2017 - 01.2019

Server

Cimona Cafe
01.2015 - 01.2020

Barista

Waves Coffee House
01.2014 - 01.2016

High School - undefined

Hugh Boyd Secondary School
Chaya Martin