CHAYA MARCIANO
Montreal
Summary
Results-driven Assistant Manager with a strong track record of leading teams to provide outstanding guest experiences. Passionate about creating an inclusive and supportive environment that encourages personal and professional growth. Experienced in managing daily operations, developing team members, and ensuring seamless delivery of high-quality service in alignment with company values. Dedicated to fostering a culture of collaboration and belonging, ensuring both team and guest satisfaction are consistently exceeded.
Overview
6
6
years of professional experience
Work History
OFFICE MANAGER
Rosdev
08.2024 - Current
- Managed calendars and scheduled meetings, appointments, and conference calls for executives and team members
- Coordinated travel arrangements, including booking flights, accommodations, and itineraries for executives
- Coordinated internal and external communications, handling calls, emails, and client inquiries with professionalism
- Developed and implemented office policies and procedures to increase efficiency and improve workplace organization
- Managed office budgets and prepare financial reports, ensuring all expenses are within budget and aligned with company goals
- Organized company events, meetings, and conferences, including booking venues, coordinating with vendors, and ensuring logistics run smoothly
PROPERTY MANAGER
Akelius Montreal Ltd
09.2022 - 08.2024
- Addressed tenant concerns in a timely and professional manner
- Performed regular property and unit inspections, addressing deficiencies promptly
- Issued legal forms and notices, representation at Landlord and Tenant Board hearings
- Maintained positive and professional relationships with tenants, vendors and other stakeholders
- Organized move-in/out inspection
- Negotiated and managed service contracts
- Hired and managed maintenance technicians
- Contributed to the overall development of processes and procedures in the property management department
PROPERTY ADMINISTRATOR
Akelius Montreal Ltd
08.2021 - 08.2022
- Built and maintained positive tenant relationships
- Maintained filing systems for tenants and vendors
- Processed rent payments and cheque requisitions
- Issued legal notices and managed corresponding deadlines
- Prepared and processed collections for overdue accounts
- Worked closely with legal team on eviction proceedings when necessary
- Assisted with property management and tenant relations, including responding to inquiries, complaints, and maintenance requests
PROPERTY MANAGER
JOIA condo rentals
08.2020 - 07.2021
- Received and processed rental applications
- Prepared and executed leases and documents
- Ensured tenant files are complete and up to date
- Coordinated all aspects of communication with tenants
- Assisted in the coordination of maintenance and repairs
- Organized and performed move-in and move-out inspections
- Assisted accounting with accounts receivables
- Assisted in the preparation and implementation of initiatives
- Ensured the property management system is up to date
PROPERTY MANAGER
Freundlich Properties
10.2018 - 07.2020
- Managed property listings
- Managed complaints efficiently, ensuring tenant satisfaction
- Assisted annual budget for property
- Managed daily administrative tasks, including tenant relations and rent collections
- Negotiated and executed new leases, renewals, and terminations
- Assisted in the selection process of new tenants by conducting background checks and verifying references
- Analyzed market trends to determine optimal rental rates for properties in the area
Education
BACHELOR OF ARTS -
Concordia University
01.2018
Skills
- Scheduling and calendar management
- Problem-solving abilities
- Inventory management
- Organizational skills
- Time management
- Financial budgeting and reporting
- Vendor management
Languages
English
Native or Bilingual
French
Full Professional
Timeline
OFFICE MANAGER
Rosdev
08.2024 - Current
PROPERTY MANAGER
Akelius Montreal Ltd
09.2022 - 08.2024
PROPERTY ADMINISTRATOR
Akelius Montreal Ltd
08.2021 - 08.2022
PROPERTY MANAGER
JOIA condo rentals
08.2020 - 07.2021
PROPERTY MANAGER
Freundlich Properties
10.2018 - 07.2020
BACHELOR OF ARTS -
Concordia University
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