Chauntaya Bowles
Scarborough,Canada
Summary
Detail-oriented guest services coordinator adept at enhancing customer experiences through effective communication and creative problem-solving. Proven ability to manage multiple tasks under pressure while maintaining a clean and organized environment, contributing to operational efficiency and guest satisfaction.
Overview
4
4
years of professional experience
Work History
Bin Cleaner
Mama Earth Inc.
Toronto, Canada
03.2022 - 09.2022
- Cleaned and prepared bins for next day use to support efficient workflow
- Emptied and disposed of bin waste to ensure hygienic work environment
- Removed garbage from designated areas to maintain cleanliness and clean station before end of shift
- Executed additional cleaning tasks to maintain a tidy environment
- Monitored and re-stocked cleaning supplies to maintain operational readiness
Guest Services Coordinator
Canadian National Exhibition
Toronto, Canada
08.2019 - 09.2020
- Delivered exceptional desk service to enhance guest experience
- Administered check-ins and checkouts
- Greeted guests upon arrival and made them feel welcomed
- Processed guest payments
- Guided customers through park layout to maximize their enjoyment
- Distributed amusement park pamphlets to enhance visitor experience
- Answered phones and responded to inquiries
- Implemented creative resolutions to guest issues, ensuring positive outcomes
- Relayed detailed information through data tracking and office organization
Volunteer
Covenant House
Toronto, Canada
09.2018 - 01.2019
Education
Police Foundations Diploma -
Humber College
Toronto, ON04-2024
High School Diploma -
Central Technical School
Toronto, ON06-2017
Skills
- Waste management
- Cleaning procedures
- Sanitation practices
- Safety compliance
- Inventory control
- Customer service
- Cash handling
- Attention to detail
- Reliability and punctuality
- Shift adaptability
- Team collaboration
Volunteer Experience
Volunteer, Covenant House, Toronto, ON, 09/01/18, 01/31/19
Timeline
Bin Cleaner
Mama Earth Inc.
03.2022 - 09.2022
Guest Services Coordinator
Canadian National Exhibition
08.2019 - 09.2020
Volunteer
Covenant House
09.2018 - 01.2019
Police Foundations Diploma -
Humber College
High School Diploma -
Central Technical School