Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Chaune Falgout

Brooklyn

Summary

Human Resources Manager & Business Partner with over 10 years of experience in high-level human resources operations and cross-functional collaboration that support business development, strategic planning, and consistent corporate growth. Process-driven analyst with a proven record of aligning business objectives with operational processes related to supply chain logistics, human resources, and regulatory compliance. Dedicated leader adept at listening to employee concerns in service of engagement and retention.

Overview

18
18
years of professional experience

Work History

Chief of Staff

McCain Stewart
03.2023 - Current
  • Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives.
  • Aligned departmental goals with overall company vision, ensuring cohesive progress towards shared objectives.
  • Completed bi-weekly payroll.
  • Provided comprehensive support to the CEO, enabling them to focus on critical decision-making and leadership tasks.
  • Mentored and developed junior staff members; fostering a culture of continuous learning and collaboration within the organization.
  • Managed business operations while overseeing contractors and consultants to verify on-time completion of key deliverables.

Lead Human Resources (HR) Business Partner – Engagement & Retention

QBE
07.2017 - 03.2019
  • Executed human resources (HR) operations that also supported business development efforts, helping inform critical corporate decisions and augment business planning efforts to support the company.
  • Overhauled the employee onboarding process, developing new procedures that modernized and integrated an outdated system and boosted employee engagement after the onboarding process.
  • Authored new onboarding boilerplates and ensured that new hires received documents.
  • Developed an employee engagement measurement program that surveyed staff from multiple departments, opening management up to employee feedback and increasing internal transparency.
  • Analyzed data and established an action-planning task force to deliver findings to senior leaders, identifying areas of improvement related to interdepartmental communication.
  • Coached managers on effective employee relations strategies to address workplace conflicts proactively.
  • Managed complex employee relations issues to promote a healthy workplace culture.

Human Resources (HR) Business Partner

Avon
06.2015 - 05.2017
  • Optimized various operations related to the supply chain located in Brazil, aligning global supply chain logistics with business objectives in support of profitable product assembly practices.
  • Coordinated human resources operations during a period of global corporate transition, upholding compliance with an array of international regulations to ensure that employees were properly laid off.
  • Coordinated cross-functionally with the legal department on severance package deliveries.
  • Utilized HR-oriented software platforms including Workday, MyHR, and MyPerformance, providing troubleshooting support and acting as the primary supply chain contact for associates.
  • Collaborated cross-functionally with the finance department to produce headcount reports, oversee open-position monitoring, and maintain accuracy pertaining to budgeting information.
  • Devised hiring and recruitment policies for 300-employees.

Human Resources (HR) Business Partner

New York Life Enterprises (NYLE)
08.2007 - 04.2013
  • Prepared employees for long-term international relocation assignments, ensuring that logistics such as housing, operations, and global performance monitoring were successfully executed.
  • Supported up to 350 internal expat employees across several countries.
  • Ensured that expats received the appropriate treatment when global business units were terminated, adhering to international regulations and laws.
  • Upheld and supported tax equalization efforts.
  • Coordinated with cross-functional teams across HR, legal, and other divisions. Pioneered the role of Human Resources (HR) Business Partner within the company, instituting practices and procedures that aligned strategic business plans with HR operations.
  • Implemented various process improvements and policies that safeguarded operations in the event of an emergency, thereby augmenting the company’s ability to grow.
  • Established onboarding practices for new hires and outgoing employees, coordinating with internal recruiters to determine the best approaches to promote effective HR policies.
  • Produced an onboarding turn-key process, facilitating more synchronized HR and business practices by streamlining the onboarding and departure processes.
  • Provided guidance and stewardship to managers dealing with employee relations (ER) issues; additionally, worked cross-functionally with other business divisions.
  • Championed the coordination of two benefits plans, working with the payroll department and external vendors to uphold accurate pay deductions.
  • Addressed employee questions and concerns related to company benefits.
  • Previous Experience: New York Life Enterprise (NYLE) | Recruiting Coordinator | 2007 – 2009

Education

Master of Social Work (MSW) -

Tulane University
New Orleans, LA
12.1999

Bachelor of Arts (BA) - Sociology

Dillard University
New Orleans, LA
05.1997

Skills

  • International Employee Coordination
  • Data Integrity
  • Regulatory Compliance
  • HR Operations
  • Long-term strategic planning
  • Human resources management
  • Engagement & Retention
  • Talent Development
  • Data Management
  • Business Development
  • Process Improvements

Accomplishments

  • Pioneered and championed human resource (HR) business partner positions throughout career, augmenting how strategic business plans and HR operations interacted and supported one another.
  • Streamlined employee onboarding processes, overhauling outdated systems to improve efficiency, bolster employee retention rates, and drive long-term employee engagement with companies.
  • Coordinated international employees during both periods of corporate expansion and retraction, ensuring that various logistics, including housing, travel, and international legal compliance, were executed in an efficient, compliant, and cost-effective manner.

Timeline

Chief of Staff

McCain Stewart
03.2023 - Current

Lead Human Resources (HR) Business Partner – Engagement & Retention

QBE
07.2017 - 03.2019

Human Resources (HR) Business Partner

Avon
06.2015 - 05.2017

Human Resources (HR) Business Partner

New York Life Enterprises (NYLE)
08.2007 - 04.2013

Master of Social Work (MSW) -

Tulane University

Bachelor of Arts (BA) - Sociology

Dillard University

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Chaune Falgout