Chathurantha Karunarathna Jayasinghe Mudalige
Oshawa,Ontario
Summary
Versatile professional with a proven track record in leadership and team management at LOLC FINANCE PLC, achieving 3rd place in branch competition. Expert in cost analysis, customer care standards, and fostering strong teamwork. Demonstrates exceptional organizational skills and a commitment to excellence in both culinary and financial sectors.
Overview
19
19
years of professional experience
Work History
Restaurant Kitchen Staff Member
"Vintage Thai" Restaurant
12.2024 - Current
- Food Preparation: Assisting in the preparation of ingredients and dishes according to the restaurant's recipes and standards. This includes chopping vegetables, marinating meats, and ensuring all ingredients are ready for cooking.
- Cooking and Plating: Cooking and assembling dishes as per the menu. This involves following precise cooking methods, ensuring food is cooked to the right temperature, and plating dishes attractively for service.
- Maintaining Cleanliness and Organization: Keeping the kitchen clean and organized. This includes washing dishes, sanitizing workstations, storing ingredients properly, and ensuring kitchen equipment is clean and in good working condition.
Deputy Manager/Branch Manager
LOLC FINANACE PLC
04.2021 - 11.2024
- Overseeing Branch Operations: Managing the day-to-day operations of the branch, ensuring efficient and effective functioning. This includes supervising staff, managing budgets, and ensuring compliance with company policies and regulatory requirements.
- Customer Relationship Management: Building and maintaining strong relationships with customers. This involves addressing customer inquiries, resolving issues, and ensuring high levels of customer satisfaction to foster loyalty and retention.
- Sales and Business Development: Driving the branch's sales efforts by promoting financial products and services. This includes identifying new business opportunities, setting sales targets, and implementing strategies to achieve growth and profitability goals.
- I was able to bring my branch 3rd place in branch competition award 1st place in category "B" 2023.
Restaurant Team Member
Wenasa Restaurant
04.2008 - 05.2013
- Customer Service: Greeting and serving customers, taking orders, and ensuring a pleasant dining experience. This includes addressing customer inquiries and resolving any issues that may arise.
- Food Preparation and Presentation: Assisting in the preparation and presentation of food items. This can include tasks such as cooking, plating, and garnishing dishes to meet the restaurant's standards.
- Maintaining Cleanliness: Ensuring the restaurant is clean and organized. This includes cleaning tables, sweeping floors, washing dishes, and maintaining a tidy dining and kitchen area.
Marketing Assistant/Junior Marketing Executive/Executive
Commercial Leasing & Finance PLC
04.2008 - 05.2013
- Developing Marketing Strategies: Crafting and implementing marketing strategies to promote financial products and services. This involves market research, identifying target audiences, and creating effective campaigns to drive brand awareness and customer engagement.
- Managing Campaigns: Overseeing the execution of marketing campaigns across various channels, such as digital marketing, social media, email marketing, and events. This includes monitoring campaign performance, analyzing metrics, and making data-driven adjustments to improve results.
- Building Partnerships: Establishing and nurturing relationships with key stakeholders, such as clients, financial institutions, and industry influencers. Collaborating with internal teams and external partners to create and distribute marketing materials, and ensuring consistent messaging and brand representation.
Customer Care
Suntel Ltd
11.2005 - 03.2008
- Resolving Customer Issues: Addressing and resolving customer inquiries and complaints related to telecommunications services, such as billing issues, connectivity problems, and service outages.
- Providing Product Information: Informing customers about available products, plans, and services, and assisting them in selecting the best options based on their needs.
Education
Completed Foundation Exam - Accounting And Finance
Charted Institute of Sri Lanka
Colombo01-2009
AAT Sri Lanka - Past Finalist - Accounting
AAT Sri Lanka
Colombo12-2007
G.C.E Advanced Level - ( Accounting/Economics & Business Study)
Dhammissara Central College
Nattandiya- Sri Lanka08-2004
Skills
- Cost analysis and savings
- Food preparation
- Kitchen support
- Strong teamwork
- Organization and cleanliness
- Customer care standards
- Excellent time management skills
- Organization, prioritizing, and multi-tasking
- Leadership & Team Management
Accomplishments
- Supervised team of 20 staff members.
- Achieved first place Branch award competition in 2024 LOLC Finance Wennappuwa ii Branch.
Languages
English
Professional Working
sinhala
Native or Bilingual
Best Fixed Deposit performer in 2019 commercial leasing & Finance Plc
I Have Collected more than 50 million rupees Fixed deposit from the customers in three month.
Timeline
Restaurant Kitchen Staff Member
"Vintage Thai" Restaurant
12.2024 - Current
Deputy Manager/Branch Manager
LOLC FINANACE PLC
04.2021 - 11.2024
Restaurant Team Member
Wenasa Restaurant
04.2008 - 05.2013
Marketing Assistant/Junior Marketing Executive/Executive
Commercial Leasing & Finance PLC
04.2008 - 05.2013
Customer Care
Suntel Ltd
11.2005 - 03.2008
Completed Foundation Exam - Accounting And Finance
Charted Institute of Sri Lanka
AAT Sri Lanka - Past Finalist - Accounting
AAT Sri Lanka
G.C.E Advanced Level - ( Accounting/Economics & Business Study)
Dhammissara Central College
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