Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chastity Lerno

Hamilton,ON

Summary

Compassionate Personal Support Worker with extensive experience at John Noble Home, specializing in mobility assistance and dementia care. Proven ability to enhance client wellbeing through emotional support and personal hygiene assistance. Committed to fostering trust-based relationships, ensuring a high standard of care, and effectively communicating with healthcare teams.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Personal Support Worker

John Noble Home
01.2021 - 01.2022
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
  • Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.

Personal Support Worker

St Joseph’s Life Care Centre
01.2021 - 01.2022
  • Documented vitals, behaviors, and medications in client medical records.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
  • Supported meal planning and preparation according to dietary restrictions or preferences of the client.
  • Provided emotional support to patients and their families during difficult times, fostering positive relationships.

Personal Support Worker

Briarwood Gardens Retirement Residence
05.2022 - 05.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.

Housekeeping Room Attendant

Executive Suites
05.2017 - 03.2018
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Education

Certificate - Personal Support Worker

Grand Erie Learning Alternatives
Brantford, ON
06.2022

Certificate - Lomi Lomi Massage

Shaeking Training
Squamish, BC
08.2014

Grade 12 Diploma - High School

Grand Erie Learning Alternatives
Brantford, ON
06.2013

Certificate - Foot Reflexology

Mohawk Education
Brantford, ON
04.2013

Skills

  • Mobility assistance
  • Dementia care
  • Personal hygiene assistance
  • Emotional support

Certification

First Aide/CPR-BLS

(GPA) gentle persuasive approaches (dementia care) & (EDI)

WHMIS

Safe Food Handling

Foot reflexology

Lomi lomi massage therapy

(PSW)

Timeline

Personal Support Worker

Briarwood Gardens Retirement Residence
05.2022 - 05.2023

Personal Support Worker

John Noble Home
01.2021 - 01.2022

Personal Support Worker

St Joseph’s Life Care Centre
01.2021 - 01.2022

Housekeeping Room Attendant

Executive Suites
05.2017 - 03.2018

Certificate - Personal Support Worker

Grand Erie Learning Alternatives

Certificate - Lomi Lomi Massage

Shaeking Training

Grade 12 Diploma - High School

Grand Erie Learning Alternatives

Certificate - Foot Reflexology

Mohawk Education

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Chastity Lerno