Chastidy Wilson
Hesperia
Overview
4
4
years of professional experience
Work History
Waitress/bartender
Atlanta Daquiri Factory
10.2023 - 01.2024
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Used cash registers and credit card machines to cash out customers.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Accountant Assistant
Dement Janitorial Services
03.2023 - 08.2023
- Produced and distributed invoices and financial documents.
- Matched purchase orders with invoices and recorded necessary information.
- Answered phone calls regarding financial matters such as payments due.
- Composed business correspondence and official documents to assist accounting staff.
Waitress
Ihop
09.2021 - 01.2022
- .Elevated overall guest experience by addressing dietary restrictions or allergies when recommending menu items to patrons.
- Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
Armed Security Guard
Absolute International Security Company
02.2020 - 04.2020
- Maintained physical fitness to perform physically demanding job tasks.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Detailed theft, access violations, and other incidents with reports to boost success of future criminal or civil remediation.
- Investigated suspicious activities and persons to maintain security of premises.
- Prevented unauthorized entry into restricted areas by strictly enforcing access control policies in accordance with client requirements.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Education
Medical Assistant - Medical Assisting
Everest College - Los Angeles
Los Angeles, CA02.2025
Skills
Dining area maintenance
High-volume dining
Food safety understanding
Order Management
Customer Service
Timeline
Waitress/bartender
Atlanta Daquiri Factory
10.2023 - 01.2024
Accountant Assistant
Dement Janitorial Services
03.2023 - 08.2023
Waitress
Ihop
09.2021 - 01.2022
Armed Security Guard
Absolute International Security Company
02.2020 - 04.2020
Medical Assistant - Medical Assisting
Everest College - Los Angeles