Summary
Overview
Work History
Education
Skills
Certification
Languages
Volunteer Experience
Timeline
Generic

Jacob Joseph

Martensville,Canada

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Guest Experience Manager

McDonald's
10.2022 - 06.2024
  • Review guest count and sales projections
  • Complete pre-shift checklist
  • Agree on shift targets during pre-shift with area managers; follow up on execution of the plan
  • Conduct shift huddles daily
  • Follow up on primary and secondary duties of crew and managers
  • Monitor finished food quality
  • Role Model guest experience behaviors and able to coach crew and managers to do the same
  • Plan for and deliver training and communication for promotions to crew and managers in the department
  • Monitor and report progress on department goals and objectives using department scorecard
  • Prepare for and participate in weekly manager's meeting
  • Conduct weekly department walk-thru to assess performance, diagnose opportunities and identify actions
  • Trained new team members on company policies and procedures to maintain consistent guest experience standards.
  • Organized special events tailored to guests'' interests, promoting engagement and loyalty within community.

Construction Labourer/Framer (Seasonal)

FSOG Contracting
06.2021 - 04.2022
  • Selecting, measuring, and marking materials for exterior doors and windows, foundations, floors, walls, and roofs
  • Cutting and shaping materials and joining them with nails, screws, bolts, or glue
  • Developing work plans
  • Reading and interpreting blueprints

Yard Worker

Q-Line Trucking LTD.
01.2017 - 11.2019
  • Operated heavy equipment such as wheel loaders, forklifts, and combines
  • Checked equipment before operating to complete related documentation
  • Applied chemicals to remove unwanted weeds and pests
  • Communicated with dispatchers about cargo and timetables
  • Stacked, loaded, and unloaded materials to or from pallets, trailers, and shelves
  • Attached lifting attachments to goods and transported load to trailer or location using/working around overhead and boom cranes
  • Handled and documented product counts and told supervisor count information or issues
  • Perform duties locally in company yard, including load assembly and disassembly, load securement, and cargo planning
  • Disassemble loads and assemble load cargo to prepare for shipment process
  • Organize yard machinery, load equipment, and load cargo within company yard
  • Place tires on equipment as necessary for shipment
  • Keep the yard(s), building(s), and equipment neat, clean, and organized
  • Prepare and check paperwork regarding load requirements and details
  • Assist other departments in movement of deliveries within company yard and office

Education

Bachelors - Education

University Of Saskatchewan
Saskatoon, SK
06.2022

Skills

  • Attention to detail
  • Exceptional communication
  • Microsoft Word
  • Microsoft Powerpoint
  • Computer Skills
  • Cash Handling
  • Interpersonal Skills
  • POS Systems
  • Teamwork
  • Sales and Upselling
  • Problem-solving abilities

Certification

  • First Aid Certification, 06/23, 06/26
  • Food Safety Certification, 06/23, 06/28

Languages

English
Native or Bilingual

Volunteer Experience

  • Performer, Buffalo Boy Productions, Saskatoon, SK, 09/16, 06/18, Performed as a dancer for performances, Acted as a stagehand to set up for performances
  • Volunteer (Indigenous Ensemble), Saskatoon Public Schools, Saskatoon, SK, 09/16, 06/18, Engage with youth in teaching cultural dance exchanges and performing in community multicultural events, Utilizing music, song, dance, storytelling, and traditional arts to educate students and the public about Indigenous cultures and history, Worked with students to develop a positive sense of self and pride in being First Nations or Métis and acquiring leadership experience

Timeline

Guest Experience Manager

McDonald's
10.2022 - 06.2024

Construction Labourer/Framer (Seasonal)

FSOG Contracting
06.2021 - 04.2022

Yard Worker

Q-Line Trucking LTD.
01.2017 - 11.2019

Bachelors - Education

University Of Saskatchewan

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Jacob Joseph