- Playing Sports
Chase Waller
San Luis Obispo
Summary
Adept at fostering positive guest experiences, I excelled in roles at San Juan Oaks Golf Course and Tres Pinos Inn, demonstrating strong customer service and problem-solving skills. Known for reliability and a teamwork-driven approach, I significantly contributed to operational efficiency and customer satisfaction, mastering multitasking in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Cart Attendant
San Juan Oaks Golf Course
05.2024 - 09.2024
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Resolved guest concerns in a timely manner by addressing issues with professionalism and courtesy.
- Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.
- Used an automatic picking cart and hand picker to recover range balls.
Host
Tres Pinos Inn
07.2022 - 01.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Completed daily side work and opening and closing duties without fail.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
High School Diploma -
Hollister High School
Hollister, CA06-2024
Skills
- Positive attitude
- Teamwork and collaboration
- Strong work ethic
- Flexible schedule
- Effective multitasking
- Problem-solving
- Reliability and punctuality
- Customer service
- Quick learner
- Professionalism and courtesy
- Stress tolerance
Interests
Timeline
Cart Attendant
San Juan Oaks Golf Course
05.2024 - 09.2024
Host
Tres Pinos Inn
07.2022 - 01.2024
High School Diploma -
Hollister High School
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