Chase Wagner
Red Deer
Summary
Dynamic Phone Technician with proven expertise at Phones Warehouse in diagnosing and repairing smartphones. Skilled in hardware repair and device diagnostics, I enhanced service quality and trained new technicians, fostering a collaborative environment. Committed to delivering exceptional customer support and improving repair turnaround times through effective teamwork.
Overview
8
8
years of professional experience
Work History
Phone Technician
Phones Warehouse
01.2021 - Current
- Diagnosed and repaired various smartphone models, ensuring high-quality service standards.
- Conducted routine maintenance on devices, enhancing overall performance and longevity.
- Assisted customers with technical inquiries, providing clear solutions and support.
- Collaborated with team members to streamline repair processes, improving turnaround times.
- Trained new technicians on repair techniques and customer service best practices.
Flooring Installer
Floors To Your Home
01.2018 - 02.2021
- Assisted in measuring and cutting flooring materials accurately to meet project specifications.
- Learned safety protocols and best practices for handling tools and equipment effectively.
- Supported installation teams by preparing job sites and ensuring cleanliness during projects.
- Collaborated with experienced installers to understand various flooring types and installation techniques.
- Gained proficiency in operating tools such as saws, nail guns, and trowels under supervision.
- Cut and trimmed flooring to fit around obstacles and within tight spaces.
Skills
- Charging port repair
- Button repair
- Camera repair
- Screen replacement
- Water damage repair
- Battery replacement
- Software installation
- Device diagnostics
- Hardware repair
- Data recovery
Languages
English
Full Professional
Timeline
Phone Technician
Phones Warehouse
01.2021 - Current
Flooring Installer
Floors To Your Home
01.2018 - 02.2021