Host
The Dugout Sports Grill
05.2025 - 05.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
NOTE: This was my place of employment up until recently. I left the job due to moving out of the area with my family.
