Chase Nock
Hamilton
Summary
Results-driven Drivers Assistant with expertise in optimizing delivery routes and improving operational efficiency. Proven track record of enhancing customer satisfaction through reliability and effective communication. Skilled in package handling and safety practices, consistently achieving high punctuality and attendance rates. Implemented environmentally friendly driving habits, boosting team productivity.
Overview
1
1
year of professional experience
Work History
Drivers Assistant
Electric
09.2025 - Current
- Assisted drivers with route planning and navigation, ensuring timely deliveries.
- Loaded and unloaded cargo, maintaining safety and efficiency during transport operations.
- Communicated effectively with team members to coordinate delivery schedules and logistics.
- Conducted routine vehicle inspections, reporting maintenance issues promptly to ensure safe operation.
- Provided support in managing inventory levels, assisting in stock organization for deliveries.
- Adapted quickly to changing schedules and routes, demonstrating flexibility in dynamic environments.
- Collaborated with drivers to optimize delivery processes, enhancing overall operational efficiency.
- Efficiently managed paperwork and delivery records, ensuring accurate billing and timely invoicing for customers.
- Contributed to cost savings by optimizing delivery routes based on traffic patterns and weather conditions.
- Reduced delivery timeframes by assisting the driver with GPS navigation features, avoiding delays caused by road closures or detours.
- Performed routine vehicle inspections and reported any issues to the driver, promoting proactive maintenance and reducing breakdowns.
- Enhanced customer satisfaction by ensuring timely deliveries and accurate order fulfillment.
- Strengthened relationships with clients by providing reliable assistance during pickups or returns of merchandise when required.
- Exceeded company expectations in terms of punctuality and attendance, consistently arriving on time and prepared for work each day.
- Participated in regular safety meetings, staying informed about industry best practices and implementing them as needed.
- Implemented environmentally friendly driving habits such as combining trips or avoiding idling whenever possible, minimizing carbon emissions from the vehicle.
- Loaded and unloaded cargo carefully, minimizing potential damage to goods during transportation.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly, resulting in repeat business.
- Ensured compliance with all relevant regulations by maintaining updated documentation and adhering to safety guidelines.
- Supported driver with loading dock procedures, facilitating seamless transitions between stops on delivery routes.
- Aided in inventory management through accurate record-keeping of delivered items, reducing discrepancies between warehouse stock levels and customer orders.
- Improved communication within the team by relaying pertinent information from dispatchers or customers directly to the driver.
- Collaborated with other team members to streamline processes for more efficient operations within the logistics department.
- Assisted driver in navigating routes for efficient delivery times and reduced fuel consumption.
- Contributed to safer working conditions through vigilance when operating equipment such as forklifts or hand trucks, reducing the risk of accidents.
- Maintained a clean and organized vehicle, contributing to a positive company image and increased safety standards.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Displayed very good communication and customer service skills.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Reduced unnecessary delays, collaborating with drivers to plan and navigate routes.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Prevented damage to packages and products by correctly securing loads.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
- Maintained vehicle organization and cleanliness and reported any issues to driver.
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
- Lifted and carried packages weighing up to [Number] pounds.
- Reported package damage or delivery issues to driver for swift resolution.
- Scanned and tracked packages for delivery accuracy and security.
- Verified and documented package deliveries for proof of accuracy and deadline adherence.
- Used hand trucks and dollies to safely transport heavy and cumbersome packages.
- Assisted with shipment preparation and documentation to support accuracy and proper tracking.
- Moved furniture and boxes using utility dolly and truck ramp.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Assembled pallets and crates for secure transportation of materials.
- Operated equipment while observing standard safety procedures.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Strapped items down over protective padding to secure throughout transportation.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Managed warehouse operations and verified proper shipment procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Septic Systems Assistant
Get Pumped Septic Services Inc.
05.2025 - 09.2025
- Assisted in scheduling septic service appointments to optimize technician workflow.
- Supported inventory management by tracking supplies and ensuring availability for daily operations.
- Coordinated communication between clients and technicians to enhance service delivery efficiency.
- Maintained accurate records of service calls and client interactions for improved follow-up processes.
- Adapted quickly to changing priorities, ensuring timely completion of tasks in fast-paced environment.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Bolstered office security measures, updating and enforcing policies for handling confidential information.
- Boosted team productivity with regular preparation of detailed reports and presentations.
- Elevated executive productivity, managing complex calendars and arranging travel itineraries.
- Facilitated smooth operation of office equipment, performing regular maintenance checks and troubleshooting issues.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
- Streamlined document preparation, ensuring accuracy and compliance with industry standards.
- Optimized expense tracking, significantly reducing overhead costs by meticulously reviewing and reconciling monthly expenses.
- Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
- Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
- Fostered positive client relationships by regularly updating them on project progress and addressing concerns promptly.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Completed daily logs for management review.
- Increased customer service success rates by quickly resolving issues.
- Proofread and edited documents for accuracy and grammar.
- Volunteered to help with special projects of varying degrees of complexity.
- Performed wide-ranging administrative, financial and service-related functions.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Served as corporate liaison for finance, IT, and marketing departments.
Education
High School Diploma -
Waterdown Secondary School
Waterdown, ON05-2027
Skills
- Package handling
- Punctuality
- Loading and unloading
- Heavy lifting
- Safety practices
- Load security
- Truck loading
- Driver assistance
- Product inspection
- Loading and unloading procedures
- Safe lifting procedures
- Damage prevention
- Quality controls
- Documentation management
- Inspection reports
- Willing to learn
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Machine operation
- Hand and power tool operation
- Material handling
- Relationship building
- Safety precautions
- Safety procedures
- Health and safety compliance
- Task prioritization
- Self motivation
- Professionalism
Languages
English
Limited Working
Interests
golf, computer skills
Timeline
Drivers Assistant
Electric
09.2025 - Current
Septic Systems Assistant
Get Pumped Septic Services Inc.
05.2025 - 09.2025
High School Diploma -
Waterdown Secondary School