Chase Male
Strathmore
Summary
Focused Quality Control Supervisor offering strengths in team training, management and monitoring. Dedicated to improving system procedures and controls to maximize quality and minimize errors. Observant and detail-oriented in monitoring and improving production activities.
Overview
9
9
years of professional experience
Work History
Process Assistant
Amazon
09.2018 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues to meet changing needs.
- Conducted routine inspections to check quality and compliance with established specifications.
- Generated reports detailing findings and recommendations.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Cultivated professional working relationships with peers and supervisors.
- Kept accurate and detailed records of personnel progress and productivity.
Team Leader
McDonald's
11.2014 - 09.2018
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Education
High School Diploma -
Strathmore High School
Strathmore, Alberta06.2017
Skills
- Employee Performance Reviews
- Regulatory Compliance
- Critical Thinking
- Knowledge of Auditing Systems
- Quality Control Planning
- Quality Assurance
- Inspection Reports
- Operational Efficiency
- Train Staff
- Process Improvement
- Defect Identification
Timeline
Process Assistant
Amazon
09.2018 - Current
Team Leader
McDonald's
11.2014 - 09.2018
High School Diploma -
Strathmore High School
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