Chase Kerr
Mountain View
Summary
Dynamic Service Technician, excelling in troubleshooting and maintenance. Adept at enhancing customer satisfaction through effective communication and service call response. Skilled in using mechanical tools to restore equipment performance, ensuring safety and efficiency in all operations.
Many years of Self Taught Automotive Repair
Overview
3
3
years of professional experience
Work History
Service Technician
Griffins Auto Repair
10.2025 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
Assistant Store Manager
O'Reilly Auto Parts
08.2022 - 01.2026
- Verified inventory counts
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
No Degree - Automotive Repair
Central County Occupational Center
San JoseHigh School Diploma -
Adrian Wilcox
Santa Clara, CA01-2011
Skills
- Service call response
- Hand tools
- Troubleshooting skills
- Work documentation
- Maintenance and repair
- Mechanical tools
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Service Technician
Griffins Auto Repair
10.2025 - Current
Assistant Store Manager
O'Reilly Auto Parts
08.2022 - 01.2026
No Degree - Automotive Repair
Central County Occupational Center
High School Diploma -
Adrian Wilcox