Chase Allen
Kelowna,Canada
Summary
Originally from Kelowna, BC, I developed a strong passion for wine and viticulture after joining Mission Hill Family Estate Winery. What began as a summer job quickly grew into a rewarding career, where I advanced to Guest Experience Supervisor, enhancing my wine knowledge, palate, and leadership skills. Outside of work, I have dedicated time to studying the Okanagan Valley’s terroir and winemaking practices. With a desire to expand my knowledge of the wine making process and discover a knew region, I am seeking a vineyard or cellar role in Australia for the 2025 harvest. I hold a working holiday visa and am eager to bring my passion for wine, strong work ethic, thirst for knowledge and positive attitude to contribute to a dynamic harvest or cellar team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Guest Services Supervisor
Mission Hill Family Estate Winery
West Kelowna, Canada
01.2022 - Current
- Lead onboarding and training for seasonal staff, with a focus on sales coaching and wine education for 25+ team members
- Coordinate cross-departmental collaboration, including wine club, restaurant, events, and production teams, to ensure seamless daily operations
- Manage inventory accuracy, receiving processes, and stockroom organization, including forklift operations
- Oversee timely and accurate shipping of customer orders
Retail Associate
Mission Hill Family Estate Winery
West Kelowna, Canada
05.2022 - 01.2022
- Conduct wine tastings and tours (casual, seated, VIP) while delivering excellent customer service
- Maintain retail shop organization, stock levels, and visual presentation
- Process cash and handle daily opening/closing duties
- Drive sales through wine and club membership promotions
Department Head (Grip)
MBSE Burnaby (formerly SIM L&G)
Burnaby, Canada
10.2020 - 01.2022
- Led hiring, training, and onboarding of new employees, designing company-wide training procedures
- Managed inventory organization, accuracy, and maintenance, implementing improved storage methods
- Rebranded inventory and revamped procedures to support a major brand transition
- Ensured smooth team operations and workflow management, coordinating schedules, breaks, and vacation time
Grip Crew
MBSE Burnaby (formerly SIM L&G)
Burnaby, Canada
07.2017 - 10.2020
- Operated forklifts and manlifts for efficient loading, unloading, and transportation of equipment
- Maintained and repaired equipment, ensuring safety and efficiency
- Conducted yearly inventory counts and organized a clean, safe work environment
Education
Graduated -
Kelowna Secondary School
Kelowna, BC01.2010
Skills
- Strong leadership
- Improving processes
- Organizational skills
- Inventory Management
- Clear Communicator
- Excellent work ethic
- Easily trained, and eager to learn
- Safe work practices
Certification
Forklift Operator(Leavitt Machinery)
September 25 2024
- Counterbalance Operator, Class 5
Serving it Right
May 2022
Joint Safety Committee Certification
October 2019
Affiliations
- Booking and promoting local DIY concerts
- International cuisine
- Wine tasting
- Fine Art and History Museums
- Hiking
Timeline
Retail Associate
Mission Hill Family Estate Winery
05.2022 - 01.2022
Guest Services Supervisor
Mission Hill Family Estate Winery
01.2022 - Current
Department Head (Grip)
MBSE Burnaby (formerly SIM L&G)
10.2020 - 01.2022
Grip Crew
MBSE Burnaby (formerly SIM L&G)
07.2017 - 10.2020
Graduated -
Kelowna Secondary School
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