Charunisha Dharmasiri
Brampton,ON
Summary
Proven achiever with extensive experience as an Administrative Assistant at Evolution Logistics, excelling in customer service and office management. Demonstrated expertise in Microsoft Excel and fostering strong client relationships, significantly enhancing operational efficiency. Skilled in data analysis and presentation, contributing to impactful research findings at the University Grants Commission.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Evolution Logistics
11.2019 - 10.2023
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Research Assistant
University Grants Commission
05.2018 - 08.2019
- Developed comprehensive reports on research progress, keeping stakeholders informed and engaged.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Enhanced research quality by meticulously collecting and analyzing data from various sources.
- Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies.
- Performed statistical, qualitative, and quantitative analysis.
- Collected research data through experimentation, surveys and leading focus groups.
- Reviewed documents and data to identify trends and patterns.
- Presented research findings at conferences, contributing to the advancement of the field.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
Education
Paralegal Diploma - Paralegal Studies
Trios College
Brampton03.2025
Bachelor of Laws - LLB
University of London
London, United Kingdom04.2019
Bachelor of Arts - Applied Sociological Studies
University of Colombo
Colombo, Sri Lanka04.2018
Diploma in English Language - English Language Development (ESL)
University of Kelaniya
Sri Lanka07.2015
Skills
- Microsoft Excel
- Data Entry
- Microsoft Word
- Office Management
- Customer Service
- Microsoft PowerPoint
- Excel spreadsheets
- Office Administration
- Documentation and Recordkeeping
Languages
English
Full Professional
Sinhala
Native or Bilingual
Timeline
Administrative Assistant
Evolution Logistics
11.2019 - 10.2023
Research Assistant
University Grants Commission
05.2018 - 08.2019
Paralegal Diploma - Paralegal Studies
Trios College
Bachelor of Laws - LLB
University of London
Bachelor of Arts - Applied Sociological Studies
University of Colombo
Diploma in English Language - English Language Development (ESL)
University of Kelaniya
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