Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

CHARU DHIMAN

Trail,BC

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Food Service Team Member

Interior Health Authority
10.2023 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.

Shift Leader

McDonald's Restaurant
09.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Shift Manager

B-town Pizza Store
04.2022 - 08.2022
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.

Survey Interviewer

National Statistics Office, QUESS CORP LTD
03.2021 - 12.2021
  • Followed scripted questionnaires verbatim to collect research data.
  • Performed data entry, electronic data collection and tracing to support research.
  • Explained survey objectives and procedures to interviewees.
  • Used specified forms to compile, record and code results or data from interviews and surveys.


Tutorial Teacher

Coaching Classes, Ambala
02.2019 - 03.2021
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
  • Developed student confidence through positive reinforcement strategies.

Education

High School Diploma -

Selkirk College
Castlegar, BC
12.2023

BBA - Commerce

KRUKSHETRA UNVERSITY
HARYANA ,INDIA
04.2019

GED -

DAV PUBLIC SCHOOL
AMBALA ,INDIA
01.2017

Skills

  • Cleaning and Sanitation
  • Staff Leadership
  • Portion Control
  • Staff Supervision
  • Inventory Management
  • Cash handling expertise
  • Positive attitude
  • Food safety knowledge
  • Team Oriented
  • Customer Service
  • Working With Diverse People
  • Problem-Solving
  • Food and Safety Standards
  • Food Preparation
  • Fast-Paced Environment
  • Guest Relations Management
  • Multitasking
  • Food Handler Certification
  • Public Speaking
  • Record Keeping

Languages

English
Full Professional
Punjabi
Native or Bilingual

Certification

FOOD HANDLER CERTIFICATION

Timeline

Food Service Team Member

Interior Health Authority
10.2023 - Current

Shift Leader

McDonald's Restaurant
09.2022 - Current

Shift Manager

B-town Pizza Store
04.2022 - 08.2022

Survey Interviewer

National Statistics Office, QUESS CORP LTD
03.2021 - 12.2021

Tutorial Teacher

Coaching Classes, Ambala
02.2019 - 03.2021

High School Diploma -

Selkirk College

BBA - Commerce

KRUKSHETRA UNVERSITY

GED -

DAV PUBLIC SCHOOL
CHARU DHIMAN