Chartel Thomas
North York,ON
Summary
An accomplished individual who exudes strong work ethic along with being detail oriented and organized. Excellent when handling situations and uses critical thinking to create solutions. Also, a fast-learner, energetic, enthusiastic, and assiduous. Moreover, with the experience gained as a Sales Associate, highly skilled in customer service and conveys support to team and others, proficient at problem-solving, multitasking and importantly contributing to team and customer satisfaction.
Overview
17
17
years of professional experience
Work History
Machine Operator
Thunder Tool & Manufacturing
Etobicoke, ON
05.2024 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new employees on proper machine operation, ensuring company standards and safety guidelines are followed.
- Showing adaptability by quickly learning how to operate new machinery.
- Providing the lead hand feedback on equipment performance issues, enabling toolmakers to find solutions for issues constantly recurring.
- Enhanced safety compliance by wearing required safety equipment.
- Record breaking performance and numbers along with ensuring quality products are being made.
- Completing inspection sheets accurately for products.
- Paying attention to detail with effective levels of vigilance to produce excellent products.
Retail Sales Associate(Part Time)
TJX Homesense
1840 The Queensway
08.2022 - Current
- Greeted customers and helped with questions about items and products.
- Kept and maintained a clean and organized store environment, making the shopping experience for customers exceptional.
- Cashing out customers and helping locate items, and encouraging them to join TJX loyalty program.
- Maintained professionalism during returns and exchanges, resolving customer issues while adhering to company policies.
Hostess/ Tour Guide
Coco Palm Resort
Saint Lucia, West Indies
07.2007 - 09.2007
- Excellent display of customer service and respects to guests and staff.
- Greeting guests upon arrival and provided friendly service throughout their stay.
- Displayed strong multitasking skills.
- Answered questions based on the country’s rich history.
- Active listener and quick learner who follows directions.
Education
Academic Upgrading - Biology
Humber College
Toronto, ONAcademic Upgrading - Communication
Humber College
Toronto, ONAcademic Upgrading - Business Mathematics
Humber College
Toronto, ONHigh School Graduate( Completed) - General Studies
Vieux-Fort Comprehensive Secondary School
St. Lucia, West Indies07.2006
Skills
- Strong Work Ethic
- Good Communication
- Attention to Detail
- Machinery Operation
- Teamwork and Collaboration
- Problem-Solving
- Assembly and production
- Basic Math
- Quality Assurance
- Written Communication
- Health and Safety Regulations
- Interpersonal Communication
- Critical Thinking
- Decision-Making
Languages
English
Native or Bilingual
French
Elementary
Spanish
Elementary
Timeline
Machine Operator
Thunder Tool & Manufacturing
05.2024 - Current
Retail Sales Associate(Part Time)
TJX Homesense
08.2022 - Current
Hostess/ Tour Guide
Coco Palm Resort
07.2007 - 09.2007
Academic Upgrading - Biology
Humber College
Academic Upgrading - Communication
Humber College
Academic Upgrading - Business Mathematics
Humber College
High School Graduate( Completed) - General Studies
Vieux-Fort Comprehensive Secondary School