CHARTA LEOPARDAS
Ottawa,ON
Summary
Detail-oriented and proactive administrative professional with a background in education, known for exceptional organizational skills, strong written communication, and the ability to multitask in fast-paced environments. Adept at scheduling, report writing, document preparation, and coordinating daily operations. Highly adaptable, quick to learn new systems and procedures, and eager to grow within an administrative support role. Seeking to transition into an administrative support role where my coordination skills and attention to detail will contribute to a well-run office environment.
Overview
10
10
years of professional experience
Work History
English Teacher
Francis Parker Collegiate
03.2024 - 02.2025
- Managed daily schedules and classroom logistics for kindergarten and elementary students.
- Created custom learning and activity materials using Word, Excel, and design tools.
- Maintained accurate student records and wrote detailed quarterly reports.
- Communicated regularly with parents and staff to ensure alignment on student progress.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
- Facilitated student-led discussions, encouraging critical thinking and effective communication skills.
- Enhanced language acquisition through interactive games, group activities, and multimedia resources.
English Teacher
Pots & Pans Language Academy
03.2023 - 02.2024
English Teacher
Francis Parker Collegiate
12.2021 - 11.2022
Merchandise Processing Coordinator
TJX Companies, Marshalls
09.2020 - 01.2021
- Directed daily operations of the warehouse team, overseeing the efficient receiving and processing of merchandise.
- Managed merchandise flow from the warehouse to the sales floor by coaching, delegating, and guiding associates to meet performance standards.
- Trained team members on procedures for the cash office, merchandise handling, and sales floor operations to ensure consistency and compliance.
- Delivered exceptional customer service by proactively assisting customers and resolving inquiries in a friendly and efficient manner.
- Maintained visual merchandising standards by ensuring that products, racks, and shelves were clean, organized, and fully stocked.
- Appointed as the store’s Joy Ambassador, playing a key role in boosting team morale by organizing workplace events and activities that fostered a positive and inclusive work environment.
Sales Associate
TJX Companies, Marshalls
02.2018 - 09.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Hudson's Bay
03.2015 - 07.2017
Education
Ontario College Graduate Certificate - Human Resources Management
Algonquin College
Ottawa05-2018
Bachelor of Arts - Psychology
Carleton University
Ottawa, ON06-2016
Skills
- Calendar and schedule management
- Report and document preparation
- Written and verbal communication
- Microsoft Office Suite & Google Workspace
- Data entry and record keeping
- Time management and task prioritization
- Classroom and team coordination
- Problem-solving and adaptability
Languages
English
Tagalog (Filipino)
Timeline
English Teacher
Francis Parker Collegiate
03.2024 - 02.2025
English Teacher
Pots & Pans Language Academy
03.2023 - 02.2024
English Teacher
Francis Parker Collegiate
12.2021 - 11.2022
Merchandise Processing Coordinator
TJX Companies, Marshalls
09.2020 - 01.2021
Sales Associate
TJX Companies, Marshalls
02.2018 - 09.2020
Sales Associate
Hudson's Bay
03.2015 - 07.2017
Ontario College Graduate Certificate - Human Resources Management
Algonquin College
Bachelor of Arts - Psychology
Carleton University
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