Charree Glen Mendoza
Summary
Organized, responsible and adaptable experienced in leadership and people-management. Problem solver with vast interpersonal and communication skills, and a willingness to learn and contribute.
Overview
5
5
years of professional experience
Work History
Team Lead
Alaia Cafe & Doughnuts
06.2022 - 08.2023
- Open and close the cafe following checklists of tasks
- Report progress and inventory to management
- Supervise and regulate employee performance and mediate guest needs
- Fulfilled customer orders in accordance with training instructions
- Trained new team members by relaying company and safety procedures
- Covered different stations to meet production objectives
- Improved work conditions by providing tools for cleanliness and organization such as checklists and labels
Supervisor
Aroma Espresso Bar
07.2019 - 10.2021
- Prepared th store for opening and cleaned for closing
- Delegated tasks to staff such as inventory checks and reports
- Trained and encouraged staff to maintain optimal performance
- Maintained store cleanliness using company regulations for weekly inspections
- Handled and resolved customer issues, resolved issues
Receptionist
City Centre Family Physicians
08.2018 - 08.2020
- Greeted patients and provided friendly, knowledgeable aid
- Booked patient appointments, reviewed and organized patients' history charts
- Maintained cleanliness of waiting room to provide a welcoming environment
- Answered and sent messages for doctors through email, telephone and postal mail
- Liaised with physicians for special patient referrals
Receptionist
Art Gallery Of Mississauga
09.2018 - 06.2019
- Welcomed visitors and provided gallery information based on personal research
- Assisted in exhibition research, panel discussions and events
- Designed educational worksheets for children using Microsoft Word and PowerPoint
- Created informative flyers to promote institutions and exhibitions using Canva and Adobe Photoshop
- Recorded gallery traffic and conducted archival research
Education
Bachelor of Arts - History
McMaster University
Hamilton, ON06.2024
High School Diploma -
The Woodlands Secondary School
Mississauga, ON06.2020
Skills
- Leadership
- Organization
- Communication
- Critical thinking and problem solving
- Computer skills
References
References available upon request.
Timeline
Team Lead
Alaia Cafe & Doughnuts
06.2022 - 08.2023
Supervisor
Aroma Espresso Bar
07.2019 - 10.2021
Receptionist
Art Gallery Of Mississauga
09.2018 - 06.2019
Receptionist
City Centre Family Physicians
08.2018 - 08.2020
Bachelor of Arts - History
McMaster University
High School Diploma -
The Woodlands Secondary School
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