CHARO MAY DEL ROSARIO

Bilateral Cleft Lip and Palate

Enucleated Left Eye/ Prosthetic Eye

• Built strong relationships with my son to deliver emotional support and companionship.
• Monitored son vital signs, administered medications, and tracked behaviors to keep us well-informed.
• Engaged with my son in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted my with self-administered medications.
• Drove him to Bascom Palmers, Florida for his eye check ups.
• Brought him to Baptist Hospital, Miami Florida and MIami Children's Hospital for the repair of his cleft lip and palate.

PERSON WITH DISABILITY/DIABETIC/SENIOR

• Provided assistance in daily living activities by dressing, grooming, bathing and exercises.
• Administered Injectable Insulin.
• Monitored Vital signs in the morning and evening.
• Accompanied him to Senior and PWD Events.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Answered constant flow of customer calls with minimal wait times.
• Responded to customer requests for products, services, and company information.

• Worked flexible schedule and extra shifts to meet business needs.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Helped customers complete purchases, locate items, and join reward programs.
• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Assisted customers with returns, refunds and resolving transaction issues.
• Built relationships with customers to encourage repeat business.

• Greeted clients entering store and responded promptly to customer needs.
• Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
• Received cash collections, paid out disbursements, government treasury checks and warrants and other types of expenditures.
• Collected all regulatory fees and issued official receipts.
• Performs other functions directed by the Head Office and Director.
• Signed Agency checks for disbursement (check signatory)

• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Processed customer transactions promptly, minimizing wait times.
• Educated customers on use of banking website and mobile apps.
• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
• Executed wire transfers, stop payments and Account Transfer.