Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Managed personal driving time according to Hours of Service regulations.
Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
Verified load against shipping papers to ensure accuracy of shipment.
Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
Hooked and unhooked trailers from tractor and converter dollies.
Conducted daily DOT pre-trip inspections according to set checklist.
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Ensured deliveries were on time by following designated routes and adhering to traffic laws.
Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
Maintained safe driving habits to protect property and general public on roadways.
Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
Followed regular schedule of pickups for individual customers and groups.
Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
Recorded expenses and maintained receipts.
Worked well with dispatchers to communicate route and schedule changes.
Followed appropriate safety procedures for transporting hazardous materials when applicable.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
Complied with DOT requirements for background checks prior to operating a CMV.
Fulfilled back haul orders and spotted trailers in loading yard.
Obtained signatures needed to complete and process paperwork.
Communicated with dispatchers regarding pickup and delivery times.
Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
Reacted decisively and quickly to protect spoilage.
Inspected truck for defects and safe operating condition before, during and after trips.
Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
Stayed informed regarding changes in transportation laws and regulations that could affect operations.