CHARMING IBAY
Burnaby,Canada
Summary
Highly trained, Energetic and Excellent team player in the warehouse. Capable of multi-tasking and working well with the team in a positive environment. Dedicated to finding a position that will utilized my skills, knowledge and experiences for growth as a person, role model and best asset of the company. Hardworking Fulfillment Supervisor offering 5 years of hands-on experience in order fulfillment services. Tech-savvy and articulate with proficiency in Microsoft office. In-depth knowledge of shipping and packaging equipment. Successful supervising and leading team of 30-40 associates.
Highly trained, Energetic and Excellent team player in the warehouse. Capable of multi-tasking and working well with the team in a positive environment. Dedicated to finding a position that will utilized my skills, knowledge and experiences for growth as a person, role model and best asset of the company.
Overview
14
14
years of professional experience
Work History
Fulfillment Supervisor
Essilor Luxottica (Clearly)
10.2019 - Current
- Maintained compliance with company safety policies and called violations to attention of management.
- Facilitated seamless coordination between different shifts, ensuring smooth handovers of responsibilities and minimal downtime during shift changes.
- Managed employee scheduling to ensure adequate staffing levels during peak periods or in response to unexpected absences.
- Improved order accuracy by closely monitoring the picking and packing process in the fulfillment center.
- Developed employee training programs to enhance skill sets and improve overall team performance in the fulfillment center.
- Cross-trained new associates on picking and filling orders for warehouse products.
- Consistently met or exceeded order fulfillment deadlines through efficient resource allocation and workload distribution among team members.
- Coordinated with transportation providers to ensure timely delivery of shipments while minimizing costs associated with freight services.
- Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
- Played an instrumental role in achieving on-time delivery goals through careful planning and execution of daily tasks and responsibilities.
- Established a positive work culture that fostered teamwork, collaboration, and high morale among employees in the fulfillment center.
- Led continuous improvement initiatives aimed at optimizing workflows and increasing overall productivity within the department.
- Increased team productivity, providing clear communication and regular performance feedback to staff members.
- Conducted regular performance evaluations of team members, identifying areas for improvement and providing constructive feedback on their work contributions.
- Implemented safety measures to minimize workplace accidents, maintaining a clean and hazard-free environment for employees.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Assigned tasks to team members to complete within designated time frames.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Resolved conflicts between team members and addressed complaints or grievances.
- Monitored progress of tasks to provide feedback for improvement.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Determined staffing needs, developing schedules to staff all shifts.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Monitored production levels and implemented measures to increase output.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Handled day-to-day shipping and receiving overseeing more than 1500 packages per day.
LOGISTIC TRAINER
CLEARLY
08.2018 - 10.2019
- Provide necessary Training for newly hire people or on-call people from various agency
- Coaching continuously and retraining for existing team members in their improvement of performance and implementation of changes to achieve their goals
- Collecting and Recording data individually for management system updates and report
- Communicating with other departments on new process or issues that arise from the orders or products
- Engaging and organizing team activities
- Performing some TL task to support with daily productions
- Scheduling Team member's tasks on weekly basis
- Shipping of customer products and company bulk shipments.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Promoted culture of continuous improvement by initiating regular training feedback loops.
FULFILLMENT(SHIPPING) SPECIALISTS
CLEARLY
03.2018 - 08.2018
- Helping Trainer to carry out some duties and responsibilities especially training new people
- Perform TL reporting at certain time
- Cycle counting of required products for précised inventory adjustment
- In charge of Same Day Delivery shipment from another Courier
- Manually downloading orders in the system as assigned
- Picking and Packing of customer orders on a daily basis.
RETURNS SPECIALISTS
CLEARLY
01.2016 - 03.2018
- Receiving and Processing all Returns Products
- Quality Assurance/Inspections of products returned
- Monitoring the Quantity and Quality of products for précised inventory adjustment
- Encoding Data on the system of Returns
- Shipping of products request from different company Retail Stores
- Performing some TL duties like KPI reporting, Tour for new employee and processing request and dealing with inter department inquiries
- Picking, Packing and Scanning of customer orders at certain time
- Inventory Counting as required.
TLC(Traîner,Leader,Coach) LAB Technician
CLEARLY
02.2011 - 01.2016
- Provide training, leadership and coaching to the Production and Assembly team
- Working Multi-task in all area particularly Assembly, Production Assistant area, Quality Assurance, Innovations and others to achieved our daily production goals
- Performing daily collections of reports individually for KPI
- Acting Production Shift Supervisor in running the production in their Absence
- Team Leader during Night Shift.
ASSEMBLY TECHNICIAN
CLEARLY
02.2011 - 01.2012
- Perform day- to-day Assembly Technician duties including mounting and edging lenses to the frame
- Picking and Sorting of Frames and Lenses
- Operating Auto/Manual Blocker and Nidek as needed
- Scanning Invoices of Orders in preparation of packing for shipment
- Other Assigned tasks.
Education
Long-Term Care Aide -
Gateway College
04.2010
Bachelor of Science in Nursing -
Kester Grant College
03.2008
Computer Programming Course -
AMA Computer Learning Center
09.2005
Skills
- Good Communication skills
- Positive and Professional attitude
- Excellent Team Player
- Strong Problem Solver
- Computer Literate and MS Office Proficient
- Continual Process Improvement
Languages
English
Full Professional
Timeline
Fulfillment Supervisor
Essilor Luxottica (Clearly)
10.2019 - Current
LOGISTIC TRAINER
CLEARLY
08.2018 - 10.2019
FULFILLMENT(SHIPPING) SPECIALISTS
CLEARLY
03.2018 - 08.2018
RETURNS SPECIALISTS
CLEARLY
01.2016 - 03.2018
TLC(Traîner,Leader,Coach) LAB Technician
CLEARLY
02.2011 - 01.2016
ASSEMBLY TECHNICIAN
CLEARLY
02.2011 - 01.2012
Long-Term Care Aide -
Gateway College
Bachelor of Science in Nursing -
Kester Grant College
Computer Programming Course -
AMA Computer Learning Center
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