Charmi Patel
Orillia
Summary
Dynamic leader with a proven track record at Guac Mexi Grill, enhancing customer satisfaction and streamlining operations. Expert in business planning and customer relations, I've successfully increased repeat business through strategic relationship building and effective communication. Skilled in financial planning and operations management, my approach boosts efficiency and team performance.
Overview
8
8
years of professional experience
Work History
Owner
Guac Mexi Grill
06.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Manager
Ultramar Gas Station
02.2017 - 06.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Education
BBA - Accounting And Finance
Georgian College
Barrie, None12-2019
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Operations management
- Business planning
- Financial planning
- Cost reduction
- Sales strategy development
Timeline
Owner
Guac Mexi Grill
06.2022 - Current
Manager
Ultramar Gas Station
02.2017 - 06.2022
BBA - Accounting And Finance
Georgian College
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